.cmn-breadcrum {
    padding-top: 5px;
    margin-top: 20px !important;
}

h2 {
    margin: 40px 0px 30px 0px;
}

em.itlictxt {
    font-family: 'Zoho_Puvi_SemiBold';
}

.heading-menu {
    display: none;
}

picture,
picture>img,
picture>source {
    aspect-ratio: auto 718/341;
}

h4.slanting-text {
    margin: 30px 0px;
    font-style: italic;
}

.italic {
    font-style: italic;
}

.zh-b-cust .cmn-breadcrum {
    max-width: 1100px;
}

.article-inner-image img {
    max-width: 75%;
    margin: 0 auto;
    display: block;
}

.article-inner-image.no-space img {
    max-width: 100%;
}

.article-inner-image {
    margin: 50px auto;
}

figcaption {
    font-size: 14px;
    text-align: center;
    margin-top: 10px;
    color: #000;
}

.sticky-bar {
    height: 50vh;
    overflow-y: scroll;
}
.sticky-bar.sdp-custom-side{
    height: 72vh;
}

li.sublink {
    padding-left: 30px;
}

.zh-h-85 {
    width: 85%;
}


/*New wrote css*/

.formdiv {
    background: unset;
    border: unset;
}

form keygen,
select {
    height: unset !important;
    border-radius: none !important;
    color: unset !important;
}

#Apiform keygen,
select {
    background: unset;
}

footer {
    padding: unset;
}

.submitdiv {
    float: unset;
    padding: unset;
}

.cont-wrap .submitdiv {
    margin: 40px auto !important;
    width: 250px;
}

select#country_state {
    border: none;
    -webkit-appearance: none;
    border-radius: 0px;
    padding: 15px 20px;
    font-size: 17px;
    color: #000;
    width: 100%;
    box-sizing: border-box;
    -webkit-appearance: none;
    -moz-appearance: none;
    appearance: none;
    background: #fff url(https://www.manageengine.com/academy/images/dropdown-arrow.png)no-repeat !important;
    background-position: right 9px !important;
    outline: none;
    margin-top: 15px;
}

.new-one select {
    background: unset;
}

ul.articlelinks {
    border-left: 1px solid #cacbcf;
    padding-left: 1px;
    position: relative;
}

.articlelinks>span {
    content: '';
    position: absolute;
    left: -2px;
    top: 0;
    width: 3px;
    background: #000;
    transition: .5s cubic-bezier(0.075, 0.82, 0.165, 1);
}

#adsticky {
    top: 130px;
}

.smlarlft {
    background: unset;
}

ul.articlelinks li {
    cursor: pointer;
}

.articlelinkscont {
    margin-top: 0px;
}

.article-wrapper h3 {
    font-size: 20px;
}

.form-fields {
    margin: 0 auto 15px;
}

#author-weblink {
    display: none;
}

.rowpding {
    padding: 50px 0;
}

.subscribe a:hover {
    text-decoration: none;
}

ul.shareiconscont {
    transform: scale(.9);
}

.ebkinnercont {
    max-width: 1100px;
    width: 90%;
}

.social-icons {
    background-image: url(https://www.manageengine.com/products/service-desk/images/social-shares-icon.png);
    background-repeat: no-repeat;
    width: 28px;
    height: 28px;
    display: inline-block;
    background-size: 110px;
    background-position: 0px 2px;
    margin-left: 10px;
}

.twit {
    background-position: -29px 2px;
    transition: .4s ease;
    width: 25px;
}

.twit:hover {
    background-position: -29px -28px;
    transition: .4s ease;
}

.lind {
    background-position: -54px 2px;
    transition: .4s ease;
}

.lind:hover {
    background-position: -54px -28px;
    transition: .4s ease;
}

.facbk {
    background-position: 0px 2px;
    transition: .4s ease;
    background-size: 105px;
}

.facbk:hover {
    background-position: 0px -26px;
    transition: .4s ease;
}

.flag {
    background-position: -83px 3px;
    transition: .4s ease;
    background-size: 105px;
}

.flag:hover {
    background-position: -83px -25px;
    transition: .4s ease;
}


/*Form sec*/

.formsec {
    background: #171d2e;
}

.formsec h2 {
    color: #fff;
    text-align: center
}

.formdiv {
    margin-top: 50px;
}

.form-fields {
    width: 60%;
    margin: 0 auto;
}

.fields {
    margin: 15px 0px;
}

.fields1 {
    width: 45%;
}

.fields2 {
    width: 20%;
}

.fields3 {
    width: 35%;
}

input {
    border: 0;
    border-radius: 0;
}

input#emailID {
    background: #fff;
    padding: 15px 20px;
    font-size: 17px;
    width: 100%;
    box-sizing: border-box;
    color: #000;
    outline: none;
}

::placeholder {
    /* Chrome, Firefox, Opera, Safari 10.1+ */
    color: #000;
    opacity: 1;
    /* Firefox */
}

:-ms-input-placeholder {
    /* Internet Explorer 10-11 */
    color: #000;
}

::-ms-input-placeholder {
    /* Microsoft Edge */
    color: #000;
}

input:focus::-webkit-input-placeholder {
    color: transparent;
}

input:focus:-moz-placeholder {
    color: transparent;
}


/* FF 4-18 */

input:focus::-moz-placeholder {
    color: transparent;
}


/* FF 19+ */

input:focus:-ms-input-placeholder {
    color: transparent;
}


/* IE 10+ */

.form-fields,
#meGDPRMessage {
    width: 90%;
    max-width: 500px;
    margin: 15px auto;
}

#meGDPRMessage {
    text-align: center;
}

select#MECountryListing {
    border: none;
    -webkit-appearance: none;
    border-radius: 0px;
    padding: 15px 20px;
    font-size: 17px;
    color: #000;
    width: 100%;
    box-sizing: border-box;
    outline: none;
    border-radius: 2px;
    -webkit-appearance: none;
    -moz-appearance: none;
    appearance: none;
    background: #fff url(https://www.manageengine.com/academy/images/dropdown-arrow.png)no-repeat !important;
    background-position: right 9px !important;
}

.slt-parent {
    position: relative;
}

.submitdiv {
    margin-top: 40px !important;
}

input#submit {
    background: #ff4545;
    color: #fff;
    text-transform: uppercase;
    padding: 15px 30px;
    font-weight: bold;
    letter-spacing: 1px;
    font-family: Zoho_Puvi_Bold;
    -webkit-appearance: none;
    outline: none;
    margin: 0 auto;
    font-size: 15px;
    border-radius: 2px;
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
    cursor: pointer;
    opacity: 0.9;
}

input#submit:hover {
    opacity: 1;
}

input#user-detail {
    display: none;
}

#meGDPRMessage {
    font-size: 12px;
    line-height: 15px;
    margin-top: 10px;
    color: #fff;
}

div#formCTAgdpr {
    font-size: 11px;
    margin: 10px auto 0 auto;
    line-height: 1.5;
    color: #fff;
    text-align: center;
}

.prvcy-plicy a {
    font-size: 10px;
    text-decoration: underline;
    border-bottom: 1px solid #000;
    color: #56ccff;
}

.resetdiv {
    display: none;
}

ul.list-items-num {
    counter-reset: section;
    margin-left: 20px;
    margin-bottom: 20px;
    margin-top: 20px;
}

ul.list-items-num li {
    margin-bottom: 0px;
    position: relative;
    padding-left: 10px;
    margin-top: 10px;
}

ul.list-items-num li::before {
    counter-increment: section;
    content: counter(section) ".";
    margin-right: 8px;
    font-weight: bold;
}

ul.list-disc {
    list-style: disc;
    padding-left: 30px;
}

ul.list-disc.nmbrlist {
    list-style-type: decimal !important;
}

.list-disc li {
    margin-bottom: 5px;
}

ul.list-disc li ul.list-disc {
    margin: 10px;
}

.listbrkbx {
    display: flex;
    width: 100%;
    flex-flow: row wrap;
}

.listbrkbx ul.list-disc {
    display: flex;
    flex-wrap: wrap;
}

.listbrkbx ul.list-disc li {
    flex: 0 0 50%;
}

input[type="text"],
input[type="email"],
input[type="tel"],
input[type="password"],
textarea {
    border-radius: 0px;
}

.formsec .cont-wrap {
    max-width: 900px;
    width: 100%;
    margin: 0px auto;
}

.adcont>div {
    margin-bottom: 20px;
}

.aboutauther .obj {
    width: 100px;
    margin: 0px auto;
}

.aboutauther div.right p {
    margin-bottom: 0px;
}

.aboutauther div.right p.no-pad {
    padding-right: 0;
}

.authrlinkicons {
    background-image: url(https://www.manageengine.com/products/service-desk/images/social-shares-icon.png);
    background-repeat: no-repeat;
    width: 25px;
    height: 25px;
    display: inline-block;
    background-size: 100px;
}

.autherlinks .authr-in {
    background-position: -49px 0px;
    transition: .4s ease;
}

.autherlinks .authr-in:hover {
    background-position: -49px -25px;
    transition: .4s ease;
}

.list-cont li {
    padding-left: 20px;
    margin-bottom: 12px;
}

.list-cont li::before {
    content: '';
    height: 7px;
    width: 7px;
    background: #000;
    border-radius: 100%;
    position: absolute;
    left: 0;
    top: 0;
    margin-right: 20px;
    top: 50%;
    transform: translate(0%, -50%);
}

.skeleton {
    opacity: .7;
    animation: skeleton-loading 1s linear infinite alternate;
    height: 300px;
    width: 100%;
    display: block;
}

.skeleton-text {
    width: 100%;
    height: .5rem;
    margin-bottom: .25rem;
    border-radius: .125rem;
}

.skeleton-text:last-child {
    margin-bottom: 0;
    width: 80%;
}

.article-wrapper {
    width: 70%;
}

.mobile-breadcrum {
    display: none;
}

.rowpding {
    padding: 50px 0px;
}

.articleshare {
    margin-left: auto;
}

.article-wrapper p {
    padding-right: 20px;
}

.article-wrapper h2 {
    font: 24px / 1.3 'Zoho_Puvi_SemiBold';
    margin-bottom: 0px;
}

.article-wrapper h2.zh-art-h2 {
    font-size: 30px !important;
}

h2.zh-h-sub {
    font-size: 28px !important;
}

.zh-li-div {
    display: inline-flex;
    margin-bottom: 5px;
}

.zh-li-nu {
    padding-right: 5px;
}

.promo-cont-wrap {
    padding: 0px 10px;
    box-sizing: border-box;
}

.promo-cont a {
    color: #000;
    font-weight: bold;
    text-decoration: none;
}

.promo-cont {
    margin-bottom: 0px;
}

.promo-cta {
    margin-top: 5px;
}

.promo-cta a {
    color: #E9142B;
    font-weight: 600;
    text-decoration: none;
}

.sdp-image-pop {
    display: none;
}

.sdp-image-pop.sdp-active {
    width: 100%;
    height: 100%;
    left: 0;
    top: 0;
    position: fixed;
    background: #0000009c;
    z-index: 99999;
}

.sdp-img-sec {
    text-align: center;
}

.sdp-img-div-height {
    max-height: 450px;
    overflow-y: scroll;
    cursor: all-scroll;
}

@keyframes skeleton-loading {
    0% {
        background-color: hsl(200, 20%, 70%);
    }
    100% {
        background-color: hsl(200, 20%, 95%);
    }
}

.fixed-nav {
    position: sticky;
    top: 0;
    left: 0;
    width: 100%;
    background: #fff;
    animation: smooth 0.3s ease-in-out;
    z-index: 9999;
}

.about-author .left {
    width: 100%;
}

.about-author .right {
    width: 100%;
}

.about-author img {
    width: 100px;
    margin: 0px 0px 0px 0px !important;
    border-radius: 100px;
}

table.third-party-article-table p {
    margin: 0px;
}

p.table-content-center {
    text-align: center !important;
}

.citations {
    margin: 40px 0px;
}

.citations p {
    font-size: 13px;
    margin: 0px !important;
}

.sdp-ol-style {
    list-style: decimal;
    margin-left: 20px;
}

.sdp-ol-style li {
    margin-bottom: 10px;
}

.sdp-art-tbl-main table tr td {
    border: 1px solid #777;
    padding: 10px 15px;
    vertical-align: middle;
}

.sdp-art-tbl-main table thead tr td {
    padding: 10px;
    background: #ddf4ff;
    text-align: center;
}

.sdp-art-tbl-main table tr td p {
    margin-top: 0px;
    padding-right: 0px;
    margin-bottom: 5px;
}

.sdp-art-tbl-main table tr td p.mT20 {
    margin-top: 20px;
}

.sdp-border-radius {
    border-radius: 100%;
}

.article-table {
    box-sizing: border-box;
    border: 1px solid grey;
    display: block;
    margin-top: 30px;
}

.article-table tr.flex-wrap {
    position: relative;
    align-items: flex-start;
}

.article-table tr.flex-wrap:nth-child(even) {
    background: #bee6f04a;
}

.article-table tr.flex-wrap::before,
.article-table tr.flex-wrap::after {
    content: '';
    position: absolute;
}

.article-table tr.flex-wrap::before {
    height: 1px;
    width: 100%;
    background: grey;
}

.article-table tr.flex-wrap:nth-child(1)::before {
    display: none;
}

.article-table tr.flex-wrap::after {
    height: 100%;
    width: 1px;
    background: grey;
    left: 50%;
}

.article-table .flex-wrap td {
    padding: 20px 20px;
    box-sizing: border-box;
}

.article-table .flex-wrap>td {
    max-width: 50%;
    flex: 0 0 50%;
}

.article-img-wrap {
    max-width: 650px;
    margin: 0px auto;
    width: 100%;
}

.sdp-blockquote {
    background: #efefef;
    padding: 20px;
    font: 22px/1.75 'Zoho_Puvi_SemiBold';
    font-style: italic;
    margin: 30px 0;
    border-left: 5px solid #000000;
    border-radius: 10px 0px 0px 10px;
}

.sdp-fl-item-main {
    display: flex;
    align-items: center;
}

.sdp-fl-item {
    padding: 5px 10px;
}

.sdp-fl-item p {
    font: 26px/1.5 'Zoho_Puvi_SemiBold';
    font-style: italic;
}

.sdp-fl-item img {
    max-width: 50px;
}

.art-table tr td {
    padding: 10px;
    border: 1px solid #000;
}

.art-table tr th {
    padding: 10px;
    border: 1px solid #000;
    font-family: 'Zoho_Puvi_SemiBold';
    background-color: #c2eaff;
    font-size: 18px;
}

.art-table tr:nth-child(even) {
    background-color: #f3fbff;
}

table.scrum-table tr th {
    padding: 10px;
    border: 1px solid #000;
    font-family: 'Zoho_Puvi_SemiBold';
    font-size: 18px;
}

.scrum-table tr td {
    padding: 10px;
    border: 1px solid #000;
    vertical-align: middle;
    text-align: center;
}

table.scrum-table th:nth-child(2) {
    background: #b5deff;
}

table.scrum-table th:nth-child(3) {
    background: #f1eab4;
}

table.scrum-table th:nth-child(1) {
    width: 20%;
}

table.scrum-table th:nth-child(2) {
    width: 40%;
}

table.scrum-table th:nth-child(3) {
    width: 40%;
}

td.mild-blue {
    background: #b5deff30;
}

td.mild-yellow {
    background: #f0e37b38;
}

table.scrum-table tr td:nth-child(1) {
    font-weight: bold;
}

.table-article {
    margin: 35px 0px;
}

table.scrum-table th {
    background: unset !important;
}

table.sla-vs-slo-vs-sil-table thead {
    color: #ffff;
    font-family: 'Zoho_Puvi_Medium', sans-serif;
}

table.sla-vs-slo-vs-sil-table tbody {
    color: #000;
}

table.sla-vs-slo-vs-sil-table th {
    width: calc(100%/ 4) !important;
}

table.sla-vs-slo-vs-sil-table th:nth-child(1) {
    background: #175c7d !important;
}

table.sla-vs-slo-vs-sil-table th:nth-child(2) {
    background: #3fbe95 !important;
}

table.sla-vs-slo-vs-sil-table th:nth-child(3) {
    background: #3499cf !important;
}

table.sla-vs-slo-vs-sil-table th:nth-child(4) {
    background: #95c740 !important;
}

table.sla-vs-slo-vs-sil-table tbody tr td:nth-child(1) {
    background: #b3d2e0;
}

table.sla-vs-slo-vs-sil-table tbody tr td:nth-child(2) {
    background: #cae4db;
}

table.sla-vs-slo-vs-sil-table tbody tr td:nth-child(3) {
    background: #d2efff;
}

table.sla-vs-slo-vs-sil-table tbody tr td:nth-child(4) {
    background: #e2ecd2;
}

table.sla-vs-slo-vs-sil-table tr th,
table.sla-vs-slo-vs-sil-table tr td {
    border: 1px solid #ffff !important;
}

.sdp-img-main {
    max-width: 90%;
    margin: 30px auto;
    box-shadow: 0px 0px 10px #c6c6c6;
}


/*what-is-conf-itemt-article-start-here*/

.characteristics-cli-table td strong {
    display: block;
}

table.characteristics-cli-table tr td:nth-child(1) {
    font-weight: unset;
}


/*what-is-conf-itemt-article-end-here*/


/*CI article start here*/

.cmdb-schema-digram {
    max-width: 500px;
}


/*CI article end here*/


/*Asset vs. inventory managemen start here*/

.text-align-left {
    text-align: left;
}


/*Asset vs. inventory managemen end here*/

/* AI for employee onboarding START*/
.sdp-col-three-main {
    width: 100%;
    overflow: scroll;
}
.sdp-col-three-main tr td {
    border: 1px solid #8ac2f4;
    padding: 5px 15px;
}
.sdp-col-three-main tr td li{
	vertical-align: middle;
}
.sdp-col-three-main tr:nth-child(even) {
    background: #e9f8ff;
}
 .sdp-col-three-main tr th {
	 background-color: #a8cbeb;
	 border: 1px solid #8ac2f4;
	 font: 18px/1.1 'Zoho_Puvi_SemiBold', sans-serif;
	 padding: 20px;
}
/* AI for employee onboarding END */
/*Help desk vs. Service desk START*/

.sdp-three-col-tbl tr td {
    border: 1px solid #000;
    padding: 15px;
}
.sdp-three-col-tbl tr td:first-child{
	width: 12%;
}
.sdp-three-col-tbl tr td:nth-child(2){
	width: 35%;
}
.sdp-three-col-tbl tr td:last-child{
	width: 53%;
}
.sdp-three-col-tbl tr:nth-child(even){
	background: #f1fbff;
}
.grid-main .grid-item h4 {
    margin-left: 0;
}
.grid-main {
    display: grid;
	grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
	gap: 15px;
}
.grid-main .grid-item{
	border: 1px solid #ebebeb;
    padding: 25px;
	text-align: center;
	    box-shadow: 0px 0px 7px #eaeaea;
}
.grid-item-icon {
    width: 80px;
    height: 80px;
    background: url("https://www.manageengine.com/products/service-desk/help-desk-software/images/software-icon.png");
    background-size: 600px;
    background-position: -43px -31px;
    margin: 0 auto;
}
.sdp-srm {
    background-position: -128px -31px;
}
.sdp-pm {
    background-position: -213px -31px;
}
.sdp-rm {
    background-position: -301px -31px;
}
.sdp-slm {
    background-position: -385px -31px;
}
.sdp-km {
    background-position: -471px -31px;
}
.sdp-ssaa {
    background-position: -40px -130px;
}
.sdp-raa {
    background-position: -121px -130px;
}
.sdp-csi {
    background-position: -212px -130px;
}
.sdp-itil-p {
    background-position: -301px -125px;
}
.sdp-sac {
    background-position: -385px -124px;
}
.sdp-sts-tbl tr:nth-child(even) {
    background: #eefaff;
}
.sdp-sts-tbl thead, .sdp-three-col-tbl thead{
	background: #99e1ff;
}
.sdp-video-sec {
    max-width: 90%;
    margin: 0 auto;
    padding: 40px 0 0;
}
.sdp-video-sec .sdp-video {
    float: none;
    clear: both;
    width: 100%;
    position: relative;
    padding-bottom: 56.25%;
    height: 0;
    box-shadow: 0px 0px 10px #848484;
}
.sdp-video-sec .video-cta {
    padding: 50px 0;
    text-align: center;
}
.sdp-video-sec .sdp-video iframe {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
}
.sdp-banner-cta{
	border-radius: 3px;
    cursor: pointer;
    background: #e9152b;
    font-size: 12px;
    font-family: 'Zoho_Puvi_SemiBold';
    margin: 20px 10px;
    display: inline-block;
    color: #fff;
    padding: 10px 18px;
    text-decoration: none !important;
}
.sdp-video-cta {
    padding: 40px 0;
}
a.sdp-banner-cta{
	color: #ffffff;
}
.sdp-cta-arrow{
	display: inline-block;
	vertical-align: middle;
	transition: .3s ease-in;
}
.sdp-banner-cta:hover .sdp-cta-arrow{
	transform: translateX(5px);
}
.sdp-sec-cta{
	background: #000;
}
.sdp-compliance {
    background-position: -470px -124px;
}
.sdp-article-pop-img-width .clone-image{
    width: 70%;
}
/*Help desk vs. Service desk END*/

@media only screen and (max-width:1100px) {
    .article-wrapper {
        padding: 50px 0px 0px;
        width: 100%;
    }
    .bnrcont {
        text-align: center;
    }
    .article-wrapper p {
        text-align: left;
    }
}

@media only screen and (max-width:992px) {
    .mobile-breadcrum {
        display: block;
        margin-top: 40px;
    }
}

@media only screen and (max-width:768px) {
    .article-table tr.flex-wrap {
        display: flex;
    }
    .article-table .flex-wrap td {
        padding: 30px 20px;
    }
    .article-wrapper p {
        padding-right: 0px !important;
    }
    .rowpding {
        padding: 0px 0px 50px;
    }
    .web-breadcrum {
        display: none;
    }
    .datemints {
        font-size: 14px;
    }
    .globe-type-menu-page .cmn-breadcrum {
        width: 90%;
    }
    header:not(.abheader) #MEmobPanel {
        top: 78px;
    }
    .bradkrm {
        display: none;
    }
    .date-share {
        width: 100%;
    }
    ul.shareiconscont {
        justify-content: end;
        transform: scale(.9);
        transform-origin: right;
    }
    .add-resources-bg {
        padding: 50px 10px;
    }
    p#itilresrv {
        padding: 0px 10px 25px 10px;
    }
    .article-wrapper {
        padding: 50px 0px 0px;
    }
    span.footer-subscribenewslettersubmit {
        padding: 10px 17px;
    }
    .datemints,
    .articleshare {
        width: auto;
    }
    .zh-h-85 {
        width: 100%;
    }
}

@media only screen and (max-width:600px) {
    .autherlinks ul {
        justify-content: center;
    }
    .aboutauther div.right p {
        text-align: center;
    }
    .autherlinks {
        width: 100%;
    }
    .article-wrapper h3 {
        text-align: left;
    }
    .listbrkbx ul.list-disc li {
        flex: 0 0 100%;
    }
}

@media only screen and (max-width:414px) {
    .table-article {
        width: 100%;
        overflow-x: scroll;
    }
}