/*BREADCRUMB-SECTION*/

.cmn-breadcrum {
    padding-top: 10px;
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    font-size: 14px;
    letter-spacing: normal;
}


/*Global beader only call this attr*/

.globe-menu-page .cmn-breadcrum {
    padding-top: 30px;
    max-width: 1400px;
    margin: 0px auto;
}

.cmn-breadcrum a,
.cmn-breadcrum .root-page {
    text-decoration: none !important;
    font-size: 14px;
    line-height: 1.5;
}

.cmn-breadcrum a {
    color: #000;
    position: relative;
    margin: 10px 0px;
}

.cmn-breadcrum a:hover {
    color: #0b6db1;
}

.cmn-breadcrum a::after {
    content: '';
    position: absolute;
    left: 0;
    height: 1px;
    bottom: -2px;
    width: 0%;
    background: #0b6db1;
    transition: .4s ease;
}

.cmn-breadcrum a:hover::after {
    width: 100%;
    transition: .4s ease;
}

.cmn-breadcrum .root-page {
    /* color: #000;*/
    color: #0b6db1;
}

.cmn-breadcrum .bread-crumb-arrow {
    margin: 3px 5px;
    color: #000;
}

.cta-btn {
    background: #f0483e;
    text-decoration: none !important;
    color: #fff;
    padding: 10px 20px;
    margin: 30px auto;
    font-family: 'Zoho_Puvi_SemiBold';
    border-radius: 2px;
    display: block;
    max-width: 250px;
    text-align: center;
    width: 90%;
    font-size: 16px;
}

.globe-type-menu-page .cmn-breadcrum {
    max-width: 1400px;
    margin: 0px auto;
}


/*Banner Title section start*/

.heading-menu .container.tac.clearfix {
    padding: 20px 0;
}

.heading-menu {
    padding: 0 0 55px 0;
    margin-top: 0;
    background: #eaf8ff;
    border-bottom: 0px;
    background-attachment: relative;
    background-position: center center;
    width: 100%;
    -webkit-background-size: 100%;
    -moz-background-size: 100%;
    -o-background-size: 100%;
    background-size: 100%;
    -webkit-background-size: cover;
    -moz-background-size: cover;
    -o-background-size: cover;
    background-size: cover;
    color: #000;
    font-weight: 400;
    letter-spacing: -1px;
    position: relative;
    overflow: hidden;
    clear: both;
    height: auto;
    font-weight: 500;
}

#scroll {
    padding: 0px;
}


/*.container.tac.clearfix.cmn-cta-sub-parent {
       margin: 50px auto;
}*/


/*Banner Title section end*/


/*Features pages screenshot with content section */

.content-wrapper {
    display: flex;
    align-items: center;
    padding-top: 100px;
}

.content {
    flex-grow: 1;
    flex-basis: 0;
}

.content h2.ftrpg-inrhdr {
    margin-top: 0px;
}

.content-wrapper .content:nth-child(1) {
    margin-right: 50px;
}

.content-wrapper .content:nth-child(2) {
    margin-left: 50px;
}

.content ul.list-items {
    margin-left: 20px;
    margin-bottom: 20px;
    margin-top: 20px;
}

.content ul.list-items li {
    margin-bottom: 0px;
    position: relative;
    padding-left: 5px;
    margin-top: 10px;
    font-size: 17px;
    margin-left: 20px;
}

.content ul.list-items li:before {
    content: "";
    background: #00a9f4;
    position: absolute;
    top: 10px;
    right: 0;
    bottom: 0;
    left: -20px;
    width: 7px;
    height: 7px;
    border-radius: 50px;
}


/*Custmer Section start*/

.custmersay {
    padding: 100px 0
}

.quotescont {
    font-family: 'Zoho_Puvi_Regular', 'Open Sans', sans-serif;
    font-size: 18px;
    line-height: 40px;
    text-align: center;
    width: 90%;
    margin: 0 auto;
}

p.quotes-text {
    font-style: italic;
    font-size: 24px;
    font-family: serif;
    font-weight: bold;
    margin: 20px 0px;
    text-align: center;
    line-height: 1.3;
}


/*Custmer Section end*/


/*LAZY AND CONTENT ANIMATION*/

.cont-anim>h1,
.cont-anim>h2,
.cont-anim>h3,
.cont-anim>h4,
.cont-anim>h5,
.cont-anim>p,
.cont-anim>a,
.cont-anim>ul>li,
.cont-anim>div,
.cont-anim>span {
    -webkit-transform: translateY(25px);
    -ms-transform: translateY(25px);
    transform: translateY(25px);
    opacity: 0;
}

.cont-anim .content-view {
    -webkit-transform: translateY(0px);
    -ms-transform: translateY(0px);
    transform: translateY(0px);
    opacity: 1;
    transition: 1s ease;
}

.right-img-anim {
    opacity: 0;
    -webkit-transform: translateX(30px);
    -ms-transform: translateX(30px);
    transform: translateX(30px);
    transition: 1s ease;
}

.left-img-anim {
    opacity: 0;
    -webkit-transform: translateX(-30px);
    -ms-transform: translateX(-30px);
    transform: translateX(-30px);
    transition: 1s ease;
}

.img-view {
    opacity: 1;
    -webkit-transform: translateX(0px);
    -ms-transform: translateX(0px);
    transform: translateX(0px);
    transition: 1s ease;
}

.img-scale {
    opacity: 0;
    -webkit-transform: scale(0.95);
    -ms-transform: scale(0.95);
    transform: scale(0.95);
    transition: 1s ease;
}

.parent-active .img-scale {
    opacity: 1;
    -webkit-transform: scale(1);
    -ms-transform: scale(1);
    transform: scale(1);
    transition: 1s ease;
}

.right-anim {
    opacity: 0;
    -webkit-transform: translateX(30px);
    -ms-transform: translateX(30px);
    transform: translateX(30px);
    transition: 1s ease;
}

.lef-anim {
    opacity: 0;
    -webkit-transform: translateX(-30px);
    -ms-transform: translateX(-30px);
    transform: translateX(-30px);
    transition: 1s ease;
}

.parent-active .lef-anim,
.parent-active .right-anim,
.parent-active .right-img-anim,
.parent-active .left-img-anim {
    opacity: 1;
    -webkit-transform: translateX(0px);
    -ms-transform: translateX(0px);
    transform: translateX(0px);
    transition: 1s ease;
}

.bottom-to-top-anim {
    opacity: 0;
    -webkit-transform: translateY(30px);
    -ms-transform: translateY(30px);
    transform: translateY(30px);
    transition: 1s ease;
}

.parent-active .bottom-to-top-anim {
    opacity: 1;
    -webkit-transform: translateY(0px);
    -ms-transform: translateY(0px);
    transform: translateY(0px);
    transition: 1s ease;
}

.mobile-breadcrum {
    display: none;
}

picture {
    width: 100%;
    height: auto;
    display: block;
}

.placeholder-loading {
    position: relative;
    background-color: #e2e2e2;
    overflow: hidden;
}

.lazy-picture {
    transform: translateY(20px);
    transition: .6s ease all;
    opacity: 0;
}

.lazy-picture.img-active {
    transform: translateY(0px);
    transition: .6s ease all;
    opacity: 1;
}

.placeholder-loading img,
.placeholder-loading source {
    height: auto;
    width: 100%;
    opacity: 0;
}

.placeholder-loading.picture {
    border-radius: 0;
}

.placeholder-loading::after {
    display: block;
    content: '';
    position: absolute;
    top: 0;
    width: 100%;
    height: 100%;
    transform: translateX(-100%);
    background: linear-gradient(90deg, transparent, rgba(255, 255, 255, .2), transparent);
    animation: loading 1.5s infinite;
}

#axelos-disclaimer {
    margin: 60px 0px 30px;
}

#axelos-disclaimer p {
    font-size: 14px !important;
}

@keyframes loading {
    100% {
        transform: translateX(100%);
    }
}


/*SLICK SLIDER CSS*/

.slick-dots li button:focus,
.slick-dots li button:hover,
.slick-list:focus,
.slick-next,
.slick-prev,
a:focus {
    outline: 0
}

.slick-next,
.slick-prev {
    position: absolute;
    top: 50%;
    display: block;
    width: 30px;
    height: 30px;
    padding: 0;
    z-index: 1;
    -webkit-transform: translate(0, -50%);
    -ms-transform: translate(0, -50%);
    transform: translate(0, -50%);
    cursor: pointer;
    color: transparent;
    border: none;
    background: 0 0
}

.slick-next:after,
.slick-next:before,
.slick-prev:after,
.slick-prev:before {
    content: '';
    position: absolute;
    width: 2px;
    height: 18px;
    background: #c7d0df;
    transition: .5s ease
}

.slick-dots,
.z-testiContent,
.z-testimonial-head,
.z-testimonial-head h4 {
    position: relative
}

.slick-next:hover:after,
.slick-next:hover:before,
.slick-prev:hover:after,
.slick-prev:hover:before {
    background: #3f51b6
}

.slick-next:before {
    transform: rotate(-45deg);
    top: 0;
    right: 10px
}

.slick-next:after {
    transform: rotate(45deg);
    bottom: 0;
    right: 10px
}

.slick-prev:before {
    transform: rotate(45deg);
    top: 0;
    left: 10px
}

.slick-prev:after {
    transform: rotate(135deg);
    bottom: 0;
    left: 10px
}

.slick-next.slick-disabled,
.slick-prev.slick-disabled {
    opacity: .25
}

.slick-prev {
    left: 0
}

.slick-next {
    right: 0
}

.slick-dots {
    bottom: 0;
    display: block;
    width: 100%;
    padding: 0;
    margin: 10px 0;
    list-style: none;
    text-align: center
}

.slick-dots li {
    display: inline-block;
    margin: 0 3px;
    background: #c7d0df;
    width: 8px;
    height: 8px;
    border-radius: 100%;
    cursor: pointer;
    border: 1px solid #fff;
    transition: .5s ease;
    box-sizing: content-box
}

.slick-dots li.slick-active {
    background: #3f51b6;
    width: 8px;
    height: 8px;
    border: 1px solid #3f51b6
}

.slick-dots li button {
    display: none
}

.slick-list,
.slick-slider,
.slick-track {
    position: relative;
    display: block
}

.slick-slider {
    box-sizing: border-box
}

.slick-list {
    margin: 0;
    padding: 0
}

.slick-slider .slick-list,
.slick-slider .slick-track {
    -webkit-transform: translate3d(0, 0, 0);
    -moz-transform: translate3d(0, 0, 0);
    -ms-transform: translate3d(0, 0, 0);
    -o-transform: translate3d(0, 0, 0);
    transform: translate3d(0, 0, 0)
}

.slick-track {
    top: 0;
    left: 0;
    margin-left: auto;
    margin-right: auto
}

.slick-list {
    overflow: hidden;
}

.slick-track:after {
    clear: both;
    display: table;
    content: ''
}

.slick-loading .slick-track {
    visibility: hidden
}

.slick-slide {
    display: none;
    float: left;
    height: 100%;
    min-height: 1px;
    outline: none;
}

.i18n-ar .slick-slider .slick-list,
.i18n-ar .slick-slider .slick-dots {
    direction: ltr;
    text-align: center;
}

.slick-initialized .slick-slide {
    display: block
}

.slick-arrow.slick-hidden {
    display: none
}


/*IMAGE POP-UP*/

.image-pupup-show-continer {
    position: fixed;
    top: 0;
    right: 0;
    bottom: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(255, 255, 255, .95);
    overflow: auto;
    z-index: 5555555;
    display: none;
    padding: 20px 0;
    box-sizing: border-box;
}

.image-pupup-show-continer.active {
    display: block;
}

.modal {
    position: fixed;
    z-index: 1000000;
    top: 0;
    left: 0;
    visibility: hidden;
    width: 100%;
    height: 100%;
    display: flex;
    align-items: center;
    justify-content: center;
}

.modal.is-visible {
    visibility: visible;
}

.modal-overlay {
    position: fixed;
    z-index: 10;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: #000000e8;
    opacity: 0;
    transition: visibility 0s linear 0.3s, opacity 0.3s;
}

.modal.is-visible .modal-overlay {
    opacity: 1;
    transition-delay: 0s;
}

.modal-wrapper {
    z-index: 9999;
    width: 90%;
    max-width: 900px;
    background-color: #fff;
    box-shadow: 0 0 1.5em hsl(0deg 0% 0% / 35%);
}

.footer-video-iframe .modal-wrapper {
    position: absolute;
}

.modal-transition {
    transition: all 0.3s 0.12s;
    opacity: 0;
}

.modal.is-visible .modal-transition {
    opacity: 1;
}

.modal-header,
.modal-content {
    padding: 1em;
}

.modal-header {
    position: relative;
    background-color: #fff;
    box-shadow: 0 1px 2px hsla(0, 0%, 0%, 0.06);
    border-bottom: 1px solid #e8e8e8;
}

.modal-close {
    position: absolute;
    top: 0;
    right: 0;
    color: #aaa;
    background: none;
    border: 0;
    height: 40px;
    width: 50px;
}

.modal-close::after {
    content: '';
    height: 100%;
    display: block;
    width: 2px;
    background: grey;
    border-radius: 10px;
}

.modal-close::before {
    content: '';
    height: 100%;
    display: block;
    width: 2px;
    background: grey;
    border-radius: 10px;
}

.modal-close:hover {
    color: #777;
}

.modal-heading {
    font-size: 1.125em;
    margin: 0;
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
}

.modal-content>*:first-child {
    margin-top: 0;
}

.modal-content>*:last-child {
    margin-bottom: 0;
}

.popup-btn {
    cursor: pointer
}


/*close-btn*/

.close-btn {
    position: absolute;
    right: 30px;
    top: 30px;
    height: 20px;
    width: 20px;
    background-image: url(https://www.manageengine.com/in/products/service-desk/style/../images/popup-close-img.png);
    background-size: contain;
    cursor: pointer;
}

.footer-video-iframe .modal-overlay .close-btn {
    display: none;
}

.footer-video-iframe .modal-wrapper .close-btn {
    height: 30px;
    width: 30px;
    background: unset;
    background-size: contain;
    cursor: pointer;
    background: #e8e8ed;
    border-radius: 50%;
    display: block;
    transform: scale(.8);
    top: 15px;
}

.footer-video-iframe .close-btn svg {
    position: absolute;
    top: 50%;
    transform: translate(-50%, -50%);
    left: 50%;
    fill: #6e6e73;
}


/*image-popup-show-start*/

.image-pupup-show-continer .modal-wrapper {
    height: auto;
    background-color: unset;
    box-shadow: unset;
    display: flex;
    justify-content: center;
    margin: 0px auto;
}

.clone-img-ele {
    cursor: zoom-in;
}

.image-pupup-show-continer .modal-wrapper img,
.image-pupup-show-continer .modal-wrapper source {
    width: 100%;
}

.entity-links {
    color: #000;
    text-decoration: none;
}

.entity-links:hover {
    text-decoration: underline;
}


/*image-popup-show-end*/


/*SDP MENUS START*/

.productmenu #res,
.productmenu #solutions {
    position: relative;
    padding: 0px 15px
}

nav ul.productmenu.header-nav>li {
    margin: 10px 0 0;
    font-family: 'Zoho_Puvi_Regular', 'Open Sans', sans-serif;
    font-size: 1.15em;
}

ul.sub-menu li.sub-menu-heading a,
ul.sub-menu li.sub-menu-heading {
    font-family: 'Zoho_Puvi_SemiBold' !important;
}

#res::before,
#solutions::before {
    content: '';
    height: 9px;
    width: 9px;
    background: #28345d;
    display: inline-block;
    position: absolute;
    right: 2px;
    top: 10px;
    clip-path: polygon(52% 75%, 0 1%, 100% 0);
    cursor: pointer;
    transition: .4s ease all;
    transform-origin: 50% 30% 0;
}

#res.active::before,
#solutions.active::before {
    transition: .4s ease all;
    transform: rotate(180deg);
}

#res.active::after,
#solutions.active::after {
    content: '';
    padding-bottom: 20px;
    box-sizing: border-box;
    position: absolute;
    top: 20px;
    width: 100%;
    background: #66339900;
    left: 0;
    cursor: pointer;
}

#MEdropPanel #res.active::after,
#MEdropPanel #solutions.active::after {
    display: none;
}

#res .sub-menu,
#solutions .sub-menu {
    padding: 20px 0px 25px;
    position: absolute;
    top: 40px;
    z-index: 33;
    display: none;
    left: 0;
    width: 200px;
    background: #ffffff;
    border-radius: 3px;
    text-align: left;
    -webkit-box-shadow: 0px 1px 38px -8px rgb(89 86 89 / 32%);
    -moz-box-shadow: 0px 1px 38px -8px rgb(89 86 89 / 32%);
    box-shadow: 0px 1px 38px -8px rgb(89 86 89 / 32%);
}

#res .sub-menu::before,
#solutions .sub-menu::before {
    content: '';
    height: 20px;
    width: 20px;
    background: #ffffff;
    position: absolute;
    left: 30px;
    top: -9px;
    transform: rotate(45deg);
    z-index: 22;
}

ul.sub-menu li {
    padding: 5px 20px;
    position: relative;
    color: #000;
    font-size: 15px;
    font-weight: bold;
    box-sizing: border-box;
}

ul.sub-menu li a,
.selecteddivnew ul.sub-menu li a {
    display: block;
    color: #000;
    position: relative;
    font-family: 'Zoho_Puvi_Regular', 'Open Sans', sans-serif !important;
}

ul.sub-menu li a.active {
    color: #03a9f5 !important;
}

.child-sub-menu {
    position: absolute;
    display: none;
    right: 0;
    top: 0;
}

.root-link {
    border: 1px solid;
    text-align: center;
    border-radius: 2px;
    width: 80%;
    margin: 10px auto 0px;
}

.root-link:hover {
    border: 1px solid #03a9f5;
}

ul.sub-menu li.root-link {
    padding: 0px 0px;
}

ul.sub-menu li.root-link a {
    display: block;
    padding: 3px 0px;
    font-weight: bold;
}

ul.sub-menu li.root-link a:hover {
    color: #03a9f5 !important;
    transition: .4s ease all;
}

.root-link a::after {
    display: none;
}

#MEmobPanel .sub-menu {
    position: relative;
    width: 100%;
    box-shadow: none;
    top: 0;
    left: 0;
    padding: 0px 0px 20px;
    border-bottom: 1px solid rgb(192, 192, 192);
}

#MEmobPanel #res,
#MEmobPanel #solutions {
    position: relative;
    border-bottom: unset;
}

#MEmobPanel #res>a,
#MEmobPanel #solutions>a {
    display: block;
    border-bottom: 1px solid #c0c0c0;
    z-index: 10000000000;
}

#MEmobPanel #res::before,
#MEmobPanel #solutions::before {
    right: 20px;
    top: 20px;
    transition: .3s ease-in all;
    transform-origin: 50% 30% 0;
}

#MEmobPanel #res.active::before,
#MEmobPanel #solutions.active::before {
    transition: .3s ease-in all;
    transform: rotate(180deg);
}

#MEmobPanel .sub-menu li {
    opacity: 1;
    border-bottom: unset;
    font-size: 14px;
}

#MEmobPanel #res .sub-menu::before,
#MEmobPanel #solutions .sub-menu::before {
    display: none;
}

#MEmobPanel .sub-menu li a {
    padding: 0px 0px;
}

#MEmobPanel .sub-menu .root-link {
    margin: 7px 20px;
    border: unset;
    width: 150px;
    box-sizing: border-box;
    padding: 4px 0px;
    text-align: left;
}

#MEmobPanel .sub-menu .root-link a {
    font-family: 'Zoho_Puvi_Bold' !important;
}

#MEmobPanel #res.active::after,
#MEmobPanel #solutions.active::after {
    display: none;
}

li.sub-menu-heading,
li.sub-menu-heading a {
    color: #000 !important;
    font-weight: bold;
    position: relative;
    margin-bottom: 0px;
    font-size: 15px !important;
}

li.sub-menu-heading:hover,
li.more:hover,
.submenu:hover {
    background: none !important;
}

li.sub-menu-heading.second-category {
    margin-top: 5px;
}

li.submenu a:hover {
    color: #216cb4 !important;
}

a.more-link {
    color: #216cb4 !important;
    font-size: 12px !important;
}

li.more span {
    display: inline-block;
    vertical-align: middle;
}

li.sub-menu-item {
    margin-left: 10px;
    padding: 0px 20px 0px 20px !important;
    font-size: 13px !important;
    font-weight: normal !important;
}

ul.sub-menu li:hover {
    background: transparent !important;
}


/*Flex wrap start*/

.flex-wrap {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 100%;
    flex-wrap: wrap;
}

.two-column>div {
    flex: 0 0 calc(100%/2);
    max-width: calc(100%/2);
    box-sizing: border-box;
}

.three-column>div {
    flex: 0 0 calc(100%/3);
    max-width: calc(100%/3);
    box-sizing: border-box;
}


/*Button components */

.cta {
    text-decoration: none;
    display: inline-block;
    padding: 10px 20px;
    border-radius: 2px;
}


/*SDP MENUS END*/

.internal-links {
    color: #00a9f4;
    text-decoration: none;
    border-bottom: 1px solid;
}


/*Globe inline footer style start here*/

.sub-footer a:hover,
.copyright a:hover,
.footercopy a:hover,
.foot-copy a:hover {
    text-decoration: underline !important;
}

#itilresrv {
    display: none;
}


/*Youtube Videos In-line-embeding-style-start*/

.me-sdp-video-parent-container {
    max-width: 800px;
    margin: 0px auto;
    width: 95%;
}

.me-sdp-video-container {
    position: relative;
    width: 100%;
    padding-bottom: 56.25%;
    /* 16:9 aspect ratio for responsive scaling */
    overflow: hidden;
}

.me-sdp-video-overlay {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(0, 0, 0, 0.5);
    /* Adjust the overlay color and transparency */
}

.me-sdp-video-frame {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
}

.footer-video-iframe .modal-wrapper {
    aspect-ratio: 16 / 9;
    border-radius: 14px;
    height: auto;
}

.footer-video-iframe iframe {
    display: block;
    width: 85%;
    height: 85%;
    margin: 50px auto 0px;
}


/*Youtube Videos In-line-embeding-style-end*/

@media only screen and (max-width:1500px) {
    .globe-type-menu-page .cmn-breadcrum {
        width: 98%;
    }
}

@media only screen and (max-width:1180px) {
    .content-wrapper {
        width: 90%;
        margin: 0 auto;
    }
}

@media only screen and (max-width:980px) {
    .mobile-breadcrum {
        display: block;
    }
    .web-breadcrum {
        display: none;
    }
    /*Features pages content wrapper start*/
    .content-wrapper {
        flex-wrap: wrap;
    }
    .content {
        flex-grow: inherit;
        flex-basis: inherit;
    }
    .content img {
        margin-top: 20px;
    }
    .flexdr {
        flex-direction: column-reverse;
    }
    .content-wrapper .content:nth-child(1) {
        margin-right: 0;
    }
    .content-wrapper .content:nth-child(2) {
        margin-left: 0;
    }
    .cmn-breadcrum {
        padding: 10px;
        margin-top: 10px;
    }
    /*Features pages content wrapper end*/
}

@media only screen and (max-width:767px) {
    .flex-wrap {
        display: block;
    }
    .two-column>div,
    .three-column>div {
        max-width: 100%;
    }
    .modal-wrapper {
        height: 300px;
    }
    .footer-video-iframe .modal-wrapper {
        height: auto;
    }
}

@media only screen and (min-width: 1024px) and (max-width: 1160px) {
    /*
    .sdplogosvg img {
        width: 169px;
    }
*/
    nav ul.productmenu.header-nav>li {
        font-size: 16px;
        padding: 0px 10px;
    }
    #header-mainsec {
        top: 40px;
    }
    .nav-dwn a {
        width: 118px;
    }
}

 @import url("https://www.manageengine.com/css/fonts.css");
 html {
   line-height: 1;
   -ms-text-size-adjust: 100%;
   -webkit-text-size-adjust: 100%
 }
 .clearfix:after {
   content: "";
   clear: both;
   display: table;
 }
 article, aside, details, figcaption, figure, footer, header, hgroup, menu, nav, section {
   display: block
 }
 a, abbr, acronym, address, applet, article, aside, audio, b, big, blockquote, body, canvas, caption, center, cite, code, dd, del, details, dfn, div, dl, dt, em, embed, fieldset, figcaption, figure, footer, form, h1, h2, h3, h4, h5, h6, header, hgroup, html, i, iframe, img, ins, kbd, label, legend, li, mark, menu, nav, object, ol, output, p, pre, q, ruby, s, samp, section, small, splan, strike, strong, sub, summary, sup, table, tbody, td, tfoot, th, thead, time, tr, tt, u, ul, var, video {
   margin: 0;
   padding: 0;
   border: 0;
   font: inherit;
   vertical-align: baseline
 }
 #smartbanner, body {
   -webkit-font-smoothing: antialiased
 }
 body * {
   margin: 0;
   text-rendering: optimizeLegibility;
   -moz-osx-font-smoothing: grayscale;
   font-family: 'Zoho_Puvi_Regular';
 }
 ol, ul {
   list-style: none
 }
 blockquote, q {
   quotes: none
 }
 blockquote:after, blockquote:before, q:after, q:before {
   content: '';
   content: none
 }
 table {
   border-collapse: collapse;
   border-spacing: 0;
 }
 embed, img, object, video {
   max-width: 100%;
   height: auto
 }
 video {
   width: 100%
 }
 input:focus, keygen:focus, select:focus, textarea:focus {
   -webkit-box-shadow: none;
   box-shadow: none;
   outline: 0
 }
 input {
   border: none;
   border-radius: 0
 }
 * {
   -webkit-tap-highlight-color: transparent;
   font-variant-numeric: lining-nums;
 }
 *, ::after, ::before {
   box-sizing: inherit;
 }
 /* Reset CSS */
 /*global Style*/
 h1 {
   font-size: 50px;
   font-family: 'Zoho_Puvi_Bold';
   line-height: 1.2;
   margin-bottom: 20px;
 }
 h2 {
   font: 30px/1.25 Zoho_Puvi_SemiBold;
   margin-bottom: 30px;
 }
 h3 {
   font: 26px/1.25 Zoho_Puvi_SemiBold;
   margin-bottom: 15px;
 }
 h4 {
   font: 22px/1.4 Zoho_Puvi_SemiBold;
   color: #00a9f4;
   margin-bottom: 10px;
 }
 h5 {
   font: 20px/1.4 'Zoho_Puvi_SemiBold';
   margin-bottom: 5px;
 }
 img {
   max-width: 100%;
 }
 p {
   font-size: 18px;
   line-height: 1.6;
   margin: 0 0 30px;
 }
 .container {
   max-width: 1000px;
   margin: 0 auto;
   padding: 0px 30px;
 }
 .container-header {
   max-width: 1200px;
   margin: 0 auto;
   padding: 0px 30px;
 }
 #backToTop {
   position: fixed;
   right: 20px;
   bottom: 80px;
   color: #000;
   background: rgba(0, 0, 0, 0.7) url(https://www.manageengine.com/images/up-arrow.png) no-repeat 16px 17px;
   font-size: 12px;
   display: none;
   cursor: pointer;
   transition: all 0.1s ease 0s;
   width: 50px;
   height: 50px;
   border-radius: 50%;
   text-indent: -1000px;
   overflow: hidden;
 }
 /*header style*/
 .header-bg {
   padding: 20px 0px;
 }
 .secondary-header {
   display: none;
 }
 .secondary-header p {
   margin: 0;
   text-transform: uppercase;
   font-weight: bold;
   letter-spacing: 0.5px;
   color: #000;
   font-size: 18px;
   width: 100%;
 }
 .secondary-header ul {
   display: flex;
   align-items: center;
   justify-content: space-between;
   padding: 30px 0px;
 }
 .fixed-header {
   display: block;
   position: fixed;
   top: 0px;
   right: 0;
   left: 0;
   background: #fff;
   box-shadow: 0px 0px 10px #ddd;
   z-index: 99;
   animation: fadein 0.5s ease-in-out;
 }
 @keyframes fadein {
   0% {
     transform: translateY(-30px);
   }
   100% {
     transform: translateY(0px);
   }
 }
 img.me-logo {
   width: 162px;
   height: 42px;
 }
 img.sdp-logo {
   width: 222px;
   height: 24px;
 }
 /*header style*/
 /* Mobile Menu Style Starts*/
 .mobile-menu {
   display: none;
 }
 .dropdown-bar {
   display: flex;
   justify-content: space-between;
   align-items: center;
   background: #fff;
   z-index: 999999;
   cursor: pointer;
   max-width: 100%;
   padding: 10px 20px;
   box-shadow: 0px 0px 10px #dedede;
 }
 .drop-list-items {
   display: none;
 }
 .menu-title {
   font-size: 14px;
   margin: 0px;
   color: rgba(0, 0, 0, .4);
 }
 #current-text {
   color: #058ef7;
   margin: 0px;
   font-size: 18px;
   text-transform: capitalize;
 }
 #current-text p {
   margin: 0px;
 }
 .dropdown-up-arrow {
   transform: rotate(180deg);
 }
 ul.category.drop-list-items {
   padding: 15px 20px;
   line-height: 30px;
   background: #fff;
   box-shadow: 0 2px 10px -2px rgba(0, 0, 0, .2);
 }
 ul.category.drop-list-items li {
   cursor: pointer;
   margin-bottom: 20px;
 }
 span.mobile-cta {
   background: #f0483e;
   color: #fff;
   padding: 10px 20px;
   font-weight: bold;
   text-align: center;
 }
 a.mobile-cta {
   background: #f0483e;
   color: #fff;
   padding: 10px 20px;
   font-weight: bold;
   text-decoration: none;
 }
 /* Mobile Menu Style Ends */
 /*breadcrumb*/
 .fntwt400 {
   color: #138cd6;
 }
 .bread-crumb p {
   margin-bottom: 0px;
   font-size: 15px;
   padding: 20px 0px;
 }
 .bread-crumb a {
   color: #000;
   text-decoration: none;
 }
 .bread-crumb a:hover {
   color: #138cd6;
 }
 .smlarlft {
   background: unset;
   width: 6px;
   height: 9px;
   margin: 0 5px 5px 5px;
   position: relative;
   top: 0;
   display: inline-block;
 }
 .last-updated {
   text-align: right;
   font-size: 20px;
   color: #00a9f4;
   font-weight: bold;
 }
 /*breadcrumb*/
 /*toc*/
 ol.toc {
   list-style: decimal;
   font-size: 20px;
   margin-left: 20px;
 }
 ol.toc li {
   line-height: 1.5;
   margin-bottom: 10px;
 }
 ol.toc li a {
   text-decoration: none;
   color: #138cd6;
   font-size: 20px;
   position: relative;
   padding-left: 5px;
   cursor: pointer;
 }
 ol.toc li a:before {
   content: "";
   width: 0%;
   border-bottom: 1px solid #138cd6;
   position: absolute;
   top: 0;
   left: 0px;
   bottom: 0;
   transition: width 0.5s;
 }
 ol.toc li a:hover:before {
   width: 100%;
 }
 ol.inner-toc {
   display: none;
   margin: 20px 20px;
 }
 ol.inner-toc li {
   position: relative;
   margin-bottom: 5px;
 }
 ol.inner-toc li:before {
   content: "";
   width: 7px;
   height: 7px;
   background: #000;
   position: absolute;
   top: 13px;
   left: -19px;
   bottom: 0;
   border-radius: 50px;
 }
 ol.sub-inner-toc {
   margin: 20px 40px;
 }
 ol.sub-inner-toc li {
   position: relative;
   margin-bottom: 0px;
 }
 ol.sub-inner-toc li:before {
   content: "";
   width: 5px;
   height: 5px;
   background: #000;
   position: absolute;
   top: 13px;
   left: -15px;
   bottom: 0;
   border-radius: 50px;
   border: 1px solid #000;
 }
 /*toc*/
 /*banner style starts */
 .banner-bg {
   background: url("https://www.manageengine.com/in/products/service-desk/style/../images/it-features-banner.webp"), url(https://www.manageengine.com/in/products/service-desk/style/../images/it-features-banner.jpg);
   background-size: cover;
   padding: 75px 0px;
 }
 .banner {
   display: flex;
   align-items: center;
 }
 .banner > div {
   flex: 0 0 50%;
 }
 .banner img {
   width: 80%;
 }
 .banner h1 {
   font-size: 37px;
   font-family: Zoho_Puvi_Bold;
   line-height: 1.2;
 }
 .banner p {
   font-size: 19px;
   line-height: 1.6;
   margin: 10px 0px 30px 0px;
   width: 100%;
   box-sizing: border-box;
   padding-right: 10px;
 }
 ul.banner-cta {
   display: block;
 }
 .banner-cta li a {
   display: inline-block;
   background: #f0483d;
   color: #fff;
   padding: 10px 30px;
   font-size: 16px;
   font-weight: bold;
   text-decoration: none;
   text-transform: uppercase;
   border: 1px solid #ff2323;
   text-align: center;
   font-family: Zoho_Puvi_Bold;
   border-radius: 2px;
 }
 ul.banner-cta li:nth-child(2) a {
   background: none !important;
   border: 1px solid #ff2323;
   color: #ff2323;
 }
 /*banner ends */
 /*sidebar style starts*/
 .sidebar {
   background: #31383d;
   left: 0;
   top: 0;
   padding: 30px 0px;
   width: 200px;
   height: 100vh;
   display: none;
 }
 p.sidebar-close {
   position: fixed;
   left: 15px;
   top: 65px;
   background: transparent;
   cursor: pointer;
   padding: 15px;
   width: 20px;
   height: 20px;
   z-index: 9999;
   display: none;
 }
 p.sidebar-close:before {
   content: "\2630";
   position: absolute;
   color: #fff;
   top: 10px;
   right: 0px;
   bottom: 0px;
   left: 15px;
 }
 .close-button-move {
   left: -35px !important;
   background: #31383d !important;
   transform: rotate(45deg);
   border-radius: 10px;
   padding: 20px !important;
   transition: 0.5s;
 }
 .close-button-move:before {
   color: #fff !important;
   transition: color 2s;
   transform: rotate(-45deg);
   left: 45px !important;
   top: 0px !important;
 }
 .sticky-sidebar {
   display: block;
   position: fixed;
   padding: 75px 0px;
   top: 108px;
   animation: fade-right 0.5s ease-in-out;
   z-index: 999;
   overflow-y: scroll;
   overflow-x: hidden;
 }
 @keyframes fade-right {
   0% {
     transform: translateX(-100px);
   }
   100% {
     transform: translateX(0px);
   }
 }
 p.sidebar-button {
   padding: 10px 30px;
   background: #34ad65;
   color: #fff;
   position: fixed;
 }
 ul.sidebar li {
   font-size: 18px;
   transition: 0.3s;
   width: 200px;
 }
 ul.sidebar li:hover {
   background: #444;
 }
 ul.sidebar li span {
   color: #fff;
   text-decoration: none;
   padding: 10px 30px;
   display: block;
   transition: 0.3s;
   line-height: 1.4;
   cursor: pointer;
 }
 ul.sidebar li span.active {
   background: #03A9F4;
   color: #fff !important;
   font-weight: bold;
 }
 /*sidebar style ends*/
 .row-bg {
   padding: 70px 0px;
   box-sizing: border-box;
 }
 .main-content {
   display: flex;
   align-items: center;
 }
 .main-content .left-col {
   flex: 0 0 57.5%;
   margin-right: 2.5%;
 }
 .main-content .right-col {
   flex: 0 0 37.5%;
   margin-left: 2.5%;
 }
 .row-min {
   width: 100%;
   overflow: hidden;
 }
 .row-min-left-col {
   width: 27.5%;
   margin-right: 2.5%;
   float: left;
 }
 .row-min-right-col {
   width: 67.5%;
   margin-left: 2.5%;
   float: left;
 }
 .resolution-space {
   margin: 75px auto;
 }
 a.cta {
   display: inline-block;
   background: #f0483e;
   color: #fff;
   text-transform: uppercase;
   padding: 10px 30px;
   font-size: 16px;
   text-decoration: none !important;
   cursor: pointer !important;
   margin-top: 10px;
   text-align: center;
   float: right;
   font-weight: bold;
   font-family: Zoho_Puvi_Bold;
   border-radius: 2px;
 }
 a.bottom-cta {
   display: block;
   background: #f0483e;
   color: #fff;
   text-transform: uppercase;
   padding: 10px 20px;
   font-size: 16px;
   text-decoration: none !important;
   cursor: pointer !important;
   margin-top: 10px;
   text-align: center;
   font-weight: bold;
   font-family: Zoho_Puvi_Bold;
   margin: 0 auto 30px auto;
   width: 260px;
   border-radius: 2px;
 }
 .check > p {
   font-size: 15px;
   margin-bottom: 15px;
 }
 ul.list-items {
   margin-left: 20px;
   margin-bottom: 30px;
 }
 ul.list-items li {
   font-size: 18px;
   line-height: 1.6;
   margin-bottom: 15px;
   position: relative;
   padding-left: 10px;
 }
 ul.list-items li:before {
   content: "";
   background: #00a9f4;
   position: absolute;
   top: 10px;
   right: 0;
   bottom: 0;
   left: -20px;
   width: 7px;
   height: 7px;
   border-radius: 50px;
 }
 .up-next {
   margin-bottom: 20px;
 }
 ol.main-list {
   margin-left: 15px;
 }
 ol.main-list > li {
   font-size: 18px;
   line-height: 1.6;
   position: relative;
   padding-left: 10px;
   list-style-type: decimal;
 }
 ul.sub-list {
   list-style-type: lower-alpha !important;
   margin: 15px 0px 15px 30px;
 }
 ul.sub-list li {
   margin-bottom: 10px;
 }
 .mobile-heading {
   display: none;
 }
 img.mim-image {
   width: 500px;
   display: block;
   margin: 0 auto;
 }
 img.workflow {
   margin: 40px auto;
   display: block;
 }
 p.stages-title {
   text-align: center;
   font-size: 22px;
   font-weight: bold;
   margin: 30px 0px 10px 0px;
 }
 ol.custom-list li {
   list-style: decimal;
   font-size: 22px;
   margin-left: 20px;
 }
 strong {
   font-weight: bold;
 }
 #glossary h3 {
   font-size: 22px;
   margin-bottom: 5px;
 }
 #glossary p {
   border-bottom: 1px solid #cae5ff;
   padding-bottom: 20px;
 }
 ul.add-resources h4 {
   color: #000;
 }
 ul.col {
   display: flex;
   justify-content: center;
   margin: 40px 0px;
 }
 ul.col li {
   flex-grow: 1;
   flex-basis: 0;
 }
 ul.col li p {
   text-align: center;
   font-size: 20px;
   font-weight: bold;
   margin: 10px;
   color: #00a9f4;
 }
 ul.col li img {
   width: 120px;
   display: block;
   margin: 0 auto;
 }
 .ctas {
   text-align: center;
   box-shadow: 0px 0px 5px #cccccc87;
   padding: 40px 20px;
   margin: 50px 0px 20px;
 }
 .ctas p {
   font-family: Zoho_Puvi_Bold;
   font-size: 26px;
   margin: 0px auto 15px auto;
   line-height: 1.3;
   width: 60%;
 }
 .ctas-button {
   display: flex;
   justify-content: center;
 }
 .ctas-button.large {
   display: block;
 }
 .large a {
   min-width: 300px;
 }
 .ctas-button a {
   margin: 5px;
 }
 .ctas a {
   display: inline-block;
   background: #f0483e;
   color: #fff;
   text-transform: uppercase;
   padding: 10px 30px;
   font-size: 16px;
   text-decoration: none !important;
   cursor: pointer !important;
   margin-top: 10px;
   text-align: center;
   font-family: Zoho_Puvi_Bold;
   border-radius: 2px;
 }
 a.sec-button {
   background: transparent;
   border: 1px solid #ef483d;
   color: #ef483d;
 }
 img.diagram {
   width: 250px;
   display: block;
   margin: 30px auto;
 }
 figcaption {
   text-align: center;
   font-size: 14px;
   margin: -15px 0px 30px 0px;
 }
 /*table style starts*/
 table {
   border-collapse: collapse;
   margin: 40px 0px;
   width: 100%;
   box-sizing: border-box;
 }
 table th {
   background: #03A9F4;
   color: #fff;
   font-size: 20px !important;
   font-weight: bold;
 }
 table.two-col th, td {
   width: 50%;
 }
 table.three-col th, td {
   width: 33.33%;
 }
 table.four-col th, td {
   width: 25%;
 }
 table.five-col th, td {
   width: 25%;
 }
 table th, td {
   padding: 15px;
   text-align: center;
   line-height: 1.5;
   border: 1px solid #9ec6e9;
   font-size: 15px;
 }
 tr.colsp td {
   background: #eaf4fd;
 }
 p.denotes {
   margin-top: 20px;
   font-size: 14px;
 }
 a.internal-links {
   color: #00a9f4;
   text-decoration: none;
   border-bottom: 1px solid;
 }
 img.fig {
   display: block;
   margin: 40px auto;
 }
 .scrollable-table {
   width: 100%;
   overflow-x: scroll;
 }
 /*table style starts*/
 /*form style starts*/
 .form-bg {
   background: #e5f2ff;
   padding: 100px;
   text-align: center;
 }
 p.form-main-title {
   font: 30px/1.25 Zoho_Puvi_SemiBold;
   margin: 0px auto 20px auto;
   width: 75%;
 }
 p.form-heading {
   text-align: center;
   /*font-size: 22px;*/
   color: #333;
   /*font-weight: bold;*/
   margin-bottom: 50px;
 }
 ul.form-list-items {
   display: flex;
   justify-content: space-between;
   margin-bottom: 50px;
 }
 ul.form-list-items li {
   padding: 30px;
   flex-grow: 1;
   flex-basis: 0;
 }
 ul.form-list-items li:nth-child(1) {
   background: #dce2d7;
 }
 ul.form-list-items li:nth-child(2) {
   background: #e4dbb7;
 }
 ul.form-list-items li:nth-child(3) {
   background: #dce2d7;
 }
 ul.form-list-items img {
   display: block;
   margin: 0 auto;
   width: 150px;
 }
 ul.form-list-items p {
   text-align: center;
   font-size: 20px;
   color: #333;
   font-weight: 600;
   line-height: 1.3;
   margin: 30px 0px 0px 0px;
   padding: 0px 20px;
   box-sizing: border-box;
 }
 p.form-des {
   font-size: 18px !important;
   font-weight: normal !important;
   line-height: 1.6 !important;
   margin: 20px 0px !important;
 }
 .form-fields {
   display: flex;
   justify-content: center;
 }
 input#user-detail {
   display: none;
 }
 input[type="text"], input[type="email"], input[type="tel"], input[type="password"], textarea {
   border: none !important;
   border-radius: 0px !important;
 }
 .apiform {
   width: 100%;
   font-family: "Zoho_Puvi_Regular";
   max-width: 500px;
   margin: 0px auto;
 }
 label.formfild {
   position: relative;
 }
 .formfild {
   position: relative;
 }
 .formfild .error {
   border-bottom: 1px solid red !important;
 }
 span.errormsg {
   position: absolute;
   top: -20px;
   right: 0;
   bottom: 0;
   left: -200px;
   color: red;
   z-index: 999;
   height: 10px;
 }
 input#emailID {
   width: 100%;
   height: 50px;
   padding: 0px 20px;
   font-size: 16px;
   margin-bottom: 10px;
   box-sizing: border-box;
 }
 input#emailID::placeholder {
   color: #000;
 }
 input, select:focus {
   outline: none;
 }
 select#MECountryListing {
   border: none;
 }
 select {
   background: #fff url(https://www.manageengine.com/products/service-desk/images/selectbox-arrow.png) !important;
   background-repeat: no-repeat !important;
   background-position: right !important;
   cursor: pointer;
   -moz-appearance: none;
   -webkit-appearance: none;
 }
 .apiform select {
   width: 100%;
   padding: 0px 0px 0px 20px;
   color: #000;
   height: 50px;
   box-sizing: border-box;
   border-radius: 0px;
   font-size: 16px;
 }
 select#country_state {
   border: none;
   font-size: 16px;
   margin-top: 10px;
 }
 .submitdiv {
   float: inherit;
   width: 100%;
   padding: 0px;
   max-width: 100%;
   box-sizing: border-box;
 }
 .apiform input[type="submit"] {
   font-family: 'Zoho_Puvi_Bold';
   background: #f0483d;
   color: #fff;
   font-size: 18px;
   width: 100%;
   padding: 15px 30px;
   outline: none;
   border-radius: 1px;
   height: auto;
   border: none !important;
   margin: 0 auto;
   text-transform: uppercase;
   font-weight: bold;
   cursor: pointer;
   margin-top: 20px;
   -webkit-appearance: none;
   border-radius: 2px;
 }
 .prvcy-plicy {
   width: 100%;
   margin: 10px auto 0 auto;
   font-size: 12px !important;
   color: #000;
   text-align: center;
   line-height: 1.5;
   max-width: 350px;
   width: 100%;
 }
 .prvcy-plicy a {
   font-size: 12px;
   color: #000;
   text-decoration: none;
   font-weight: 600;
 }
 #meGDPRMessage {
   font-size: 12px;
   margin: 10px auto 0;
   color: #000;
   width: 50%;
   line-height: 1.5;
 }
 /*form style ends*/
 .quotes {
   width: 80%;
   margin: 75px auto;
 }
 .quotes img {
   display: block;
   margin: 0 auto;
 }
 p.quotes-author {
   text-align: center;
   font-size: 14px;
 }
 p.quotes-desc {
   font-style: italic;
   font-size: 24px;
   font-family: serif;
   font-weight: bold;
   margin: 20px 0px;
   text-align: center;
   line-height: 1.3;
 }
 .pdf-download {
   background: #fff4c5;
   padding: 20px;
   border-left: 5px solid #d0aa0a;
   margin: 30px 0px;
 }
 .pdf-download p {
   margin: 0px;
   font-size: 16px;
 }
 .pdf-download a {
   text-decoration: none;
   color: #138cd6;
 }
 .cta-strip {
   background: #00a9f4;
   color: #fff;
   text-align: center;
   padding: 30px 20px;
 }
 .cta-strip p {
   font-family: Zoho_Puvi_Bold;
   font-size: 26px;
   margin: 0px auto 10px auto;
   line-height: 1.3;
   width: 65%;
 }
 .cta-strip a {
   display: inline-block;
   background: #f0483e;
   color: #fff;
   text-transform: uppercase;
   padding: 10px 30px;
   font-size: 16px;
   text-decoration: none !important;
   border-radius: 1px;
   cursor: pointer !important;
   margin-top: 10px;
   text-align: center;
   /* float: right; */
   font-weight: bold;
   font-family: 'Zoho_Puvi_Bold';
 }
 .radio-btn-wrap p {
   margin: 20px 0px 20px;
   font-size: 16px;
 }
 /*form style starts*/
 .form-bg {
   background: #e5f2ff;
   padding: 100px;
   text-align: center;
 }
 p.form-main-title {
   font: 30px/1.25 Zoho_Puvi_SemiBold;
   margin: 0px auto 20px auto;
   width: 95%;
 }
 p.form-heading {
   text-align: center;
   /*font-size: 22px;*/
   color: #333;
   /*font-weight: bold;*/
   margin-bottom: 50px;
 }
 ul.form-list-items {
   display: flex;
   justify-content: space-between;
   margin-bottom: 50px;
 }
 ul.form-list-items li {
   padding: 30px 15px;
   flex-grow: 1;
   flex-basis: 0;
 }
 ul.form-list-items li:nth-child(1) {
   background: #dce2d7;
 }
 ul.form-list-items li:nth-child(2) {
   background: #e4dbb7;
 }
 ul.form-list-items li:nth-child(3) {
   background: #dce2d7;
 }
 ul.form-list-items img {
   display: block;
   margin: 0 auto;
   width: 150px;
 }
 ul.form-list-items p {
   text-align: center;
   font-size: 18px;
   color: #333;
   font-weight: 600;
   line-height: 1.3;
   margin: 30px 0px 0px 0px;
   font-family: 'Zoho_Puvi_SemiBold';
 }
 p.form-des {
   font-size: 18px !important;
   font-weight: normal !important;
   line-height: 1.6 !important;
   margin: 20px 0px !important;
 }
 .form-fields {
   display: flex;
   justify-content: center;
 }
 input#user-detail {
   display: none;
 }
 input[type="text"], input[type="email"], input[type="tel"], input[type="password"], textarea {
   border: none !important;
   border-radius: 0px !important;
 }
 .apiform {
   width: 100%;
   font-family: "Zoho_Puvi_Regular";
   max-width: 400px;
 }
 label.formfild {
   position: relative;
 }
 .formfild {
   position: relative;
 }
 .formfild .error {
   border-bottom: 1px solid red !important;
 }
 span.errormsg {
   position: absolute;
   top: -20px;
   right: 0;
   bottom: 0;
   left: -200px;
   color: red;
   z-index: 999;
   height: 10px;
 }
 input#emailID {
   width: 100%;
   height: 50px;
   padding: 0px 20px;
   font-size: 16px;
   margin-bottom: 10px;
   box-sizing: border-box;
 }
 input#emailID::placeholder {
   color: #000;
 }
 input, select:focus {
   outline: none;
 }
 select#MECountryListing {
   border: none;
 }
 select {
   background: #fff url(https://www.manageengine.com/products/service-desk/images/selectbox-arrow.png) !important;
   background-repeat: no-repeat !important;
   background-position: right !important;
   cursor: pointer;
   -moz-appearance: none;
   -webkit-appearance: none;
 }
 .apiform select {
   width: 100%;
   padding: 0px 0px 0px 20px;
   color: #000;
   height: 50px;
   box-sizing: border-box;
   border-radius: 0px;
   font-size: 16px;
 }
 select#country_state {
   border: none;
   font-size: 16px;
 }
 .submitdiv {
   float: inherit;
   width: 100%;
   padding: 0px;
   max-width: 100%;
   box-sizing: border-box;
 }
 .apiform input[type="submit"] {
   font-family: 'Zoho_Puvi_SemiBold';
   background: #f0483d;
   color: #fff;
   font-size: 16px;
   width: 100%;
   padding: 15px 30px;
   outline: none;
   height: auto;
   border: none !important;
   margin: 0 auto;
   text-transform: uppercase;
   font-weight: bold;
   cursor: pointer;
   margin-top: 20px;
   -webkit-appearance: none;
 }
 .prvcy-plicy {
   width: 100%;
   margin: 10px auto 0 auto;
   font-size: 10px;
   color: #000;
   text-align: center;
   line-height: 1.5;
 }
 .prvcy-plicy a {
   font-size: 10px;
   color: #000;
   text-decoration: none;
   font-weight: 600;
 }
 #meGDPRMessage {
   font-size: 14px;
   margin: 10px auto 0;
   color: #000;
   width: 50%;
   line-height: 1.5;
 }
 .prvcy-plicy strong span, .prvcy-plicy a {
   font-family: 'Zoho_Puvi_Bold';
   font-weight: 600;
 }
 .sdp-form-api-main.apiform {
   width: 70%;
   margin: 0 auto;
 }
 .sdp-form-api-main.apiform select, .sdp-form-api-main.apiform input#emailID, .sdp-form-api-main.apiform #meGDPRMessage, .sdp-form-api-main .submitdiv {
   width: 100%;
 }
 .sdp-form-api-main .prvcy-plicy {
   width: 80%;
 }
 .sdp-form-api-main .sdp-itsm-chk-box {
   text-align: left;
   padding: 0px 10px;
   margin-bottom: 15px;
   margin-top: 5px;
 }
 .sdp-form-api-main .sdp-itsm-chk-box p {
   font-size: 15px;
   margin-bottom: 5px;
 }
 .sdp-form-api-main .sdp-itsm-chk-box .radio-button {
   display: flex;
   width: 140px;
 }
 .sdp-itsm-chk-box .radio-button div {
   margin-right: 15px;
 }
 .sdp-form-api-main select#country_state, .sdp-form-api-main select#MECountryListing {
   margin-bottom: 10px;
 }
 .sdp-form-api-main input#submit:hover {
   background-color: #ff1c0d;
 }
 .sdp-form-api-main #meGDPRMessage .checkmarkgdpr.enableCheckgdpr:before {
   box-sizing: unset;
   top: 0;
   left: 2px;
 }
 .sdp-itsm-chk-box .radio-button div input {
   margin-right: 3px;
 }
 .sdp-form-api-main.apiform .sdp-itsm-chk-box .sdp-no-style input {
   width: auto;
   height: auto;
   position: unset;
 }
 .sdp-pT0 {
   padding-top: 0px;
 }
 .fntwt400 {
   color: #138cd6;
 }
 .resource-kit-section {
   background: #262626;
   color: #fff;
 }
 .resource-kit-section .flex-wrap {
   align-items: unset;
 }
 .resource-kit-container {
   max-width: 1100px;
   width: 95%;
   margin: 0px auto;
 }
 .resource-kit-container h2 {
   font: 38px/1.25 Zoho_Puvi_Extrabold;
   margin-bottom: 40px;
 }
 .resource-kit-container ul.list-wrap li {
   margin-bottom: 22px;
   font-size: 17px;
   position: relative;
   box-sizing: border-box;
   padding: 0px 20px 0px 40px;
   line-height: 1.5;
 }
 .resource-kit-container ul.list-wrap li:before {
   content: '';
   height: 20px;
   width: 20px;
   display: inline-block;
   vertical-align: middle;
   position: absolute;
   left: 0;
   top: 5px;
   background: url(https://www.manageengine.com/in/products/service-desk/style/../images/tick-mark.png);
   background-size: cover;
 }
 .resource-kit-container .prvcy-plicy {
   text-align: center;
 }
 .resource-kit-container #meGDPRMessage {
   width: 100%;
   color: #fff;
   margin: 18px 0px;
 }
 .resource-kit-container .sdp-itsm-chk-box .radio-button {
   display: block;
   width: auto;
 }
 .resource-kit-container .sdp-itsm-chk-box .radio-button div {
   display: inline-block;
 }
 .resource-kit-container .sdp-itsm-chk-box {
   margin-top: 20px;
   padding: 0px 0px;
 }
 .resource-kit-container .apiform select, .resource-kit-container .apiform input[type="submit"], .resource-kit-container input[type="text"] {
   border-radius: 3px !important;
 }
 .resource-kit-container .apiform span.errormsg {
   position: unset;
   height: auto;
   margin: 0px !important;
   font-size: 13px;
 }
 .prvcy-plicy, .prvcy-plicy a {
   color: #000;
 }
 .resource-kit-section .prvcy-plicy, .resource-kit-section .prvcy-plicy a {
   color: #fff;
 }
 .last-update-wrap {
   max-width: 280px;
   margin-left: auto;
   margin-bottom: 50px;
   font-weight: bold;
 }
 .last-update-wrap p {
   margin-top: 0px;
   font-size: 16px;
 }
 .sidebar-wrapper {
   display: none;
 }
 /*form style ends*/
 @media only screen and (min-width:767px) and (max-width:992px) {
   .resource-kit-container > div:nth-child(1) {
     padding-right: 20px;
   }
 }
 @media only screen and (max-width:525px) {
   .apiform input[type="submit"] {
     font-size: 14px;
     padding: 15px 10px;
   }
 }
 @media only screen and (max-width:1440px) and (min-width:1366px) {
   .container {
     max-width: 900px;
   }
   ul.sidebar li {
     font-size: 17px;
   }
   /*ul.sidebar li span {
	padding: 7px 30px;
}*/
   .banner h1 {
     font-size: 34px;
   }
   .apiform input[type="submit"] {
     font-size: 16px;
   }
   .ctas a {
     font-size: 14px;
   }
   .ctas p {
     width: 90%;
   }
 }
 p.itilresrv {
   font-size: 14px !important;
   margin-bottom: 25px;
 }
 #footercopy {
   background: #f2f2f2;
 }
 #footercopy p {
   color: #000;
   font-size: 15px;
   padding: 10px !important;
   margin-bottom: 0px;
 }
 #footercopy a {
   color: #000;
   text-decoration: none;
   font-size: 14px;
 }
 @media only screen and (max-width:1400px) {
   ul.sidebar li span {
     padding: 8px 30px !important;
   }
 }
 @media only screen and (max-width:1280px) {
   .sidebar-wrapper {
     display: none !important;
   }
   .secondary-header {
     display: none !important;
   }
 }
 #content {
   padding: 50px 0px 0px;
 }
 @media only screen and (max-width:1024px) {
   .row-min-left-col {
     width: 100%;
     margin-right: 0%;
   }
   .row-min-right-col {
     width: 100%;
     margin-left: 0%;
   }
   .row-bg {
     padding: 75px 0px;
   }
   img.mim-image {
     width: 400px;
     display: block;
     margin: 0 auto 75px auto;
   }
   .banner p {
     width: 100%;
   }
   ul.add-resources > li:nth-child(1) {
     border: none !important;
   }
   ul.add-resources > li:nth-child(2) {
     margin-left: 0px !important;
   }
   ul.otherlinkcont {
     flex-wrap: wrap;
   }
   img.ot {
     display: none;
   }
   .ctas p {
     width: 100%;
     font-size: 24px;
   }
   .banner h1 {
     font-size: 36px;
   }
   img.mim-image {
     margin: 0 auto 40px auto;
   }
   .add-resources-bg .container {
     max-width: 100% !important;
     width: 100% !important;
     margin: 0 auto !important;
   }
   .ctas a {
     margin: 5px;
   }
 }
 @media only screen and (max-width:1000px) {
   ul.add-resources h2 {
     width: 100% !important;
   }
 }
 @media only screen and (max-width:900px) {
   .banner {
     flex-wrap: wrap;
     text-align: center;
   }
   .banner > div {
     flex: 0 0 100%;
   }
   .banner img {
     width: 400px;
     margin: 30px 0px;
   }
   ul.banner-cta {
     justify-content: center;
   }
   .main-content {
     flex-wrap: wrap;
   }
   .main-content .left-col {
     flex: 0 0 100%;
     margin-right: 0%;
   }
   .main-content .right-col {
     flex: 0 0 100%;
     margin-right: 0%;
   }
   img.mim-image {
     width: 400px;
   }
   .mobile-heading {
     display: block;
   }
   .desktop-heading {
     display: none;
   }
   h2 {
     font: 30px/1.25 Zoho_Puvi_SemiBold;
     margin-bottom: 20px;
     text-align: center;
   }
   ul.add-resources h4 {
     text-align: center;
   }
 }
 @media only screen and (max-width:768px) {
   img.mim-image {
     width: 300px;
     margin: 0px auto 30px auto !important;
   }
   .banner img {
     width: 300px;
   }
   .form-bg {
     padding: 30px;
   }
   p.form-main-title {
     width: 100%;
   }
   img.add-res {
     margin: 40px auto 0px auto !important;
   }
   .ctas-button {
     display: block;
     justify-content: center;
   }
   .ctas-button a {
     margin: 5px;
   }
   .form-bg {
     padding: 50px 20px;
   }
   p.form-main-title {
     width: 100%;
   }
 }
 @media only screen and (max-width:600px) {
   .container {
     padding: 0px 20px;
   }
   p {
     font-size: 16px;
     line-height: 1.8;
     margin: 0 0 20px;
   }
   .banner h1 {
     font: 30px/1.2 Zoho_Puvi_Bold;
   }
   h2 {
     font-size: 26px;
   }
   h3 {
     font-size: 24px;
     margin-bottom: 10px;
   }
   h4 {
     font-size: 20px;
   }
   ul.form-list-items {
     flex-wrap: wrap;
   }
   ul.form-list-items li {
     padding: 30px;
     flex-grow: inherit;
     flex-basis: inherit;
     width: 100%;
   }
   input#emailID {
     width: 100%;
     padding: 0px 20px;
   }
   .apiform select {
     width: 100%;
   }
   .prvcy-plicy {
     width: 100%;
   }
   #meGDPRMessage {
     width: 100%;
   }
   .apiform input[type="submit"] {
     font-size: 12px;
     letter-spacing: 0px;
     padding: 10px;
   }
   img.add-res {
     display: block;
     margin: 0 auto !important;
   }
   ul.add-resources h2 {
     width: 100% !important;
   }
   ul.add-resources h4 {
     text-align: center;
   }
   input#emailID {
     height: 40px;
   }
   .apiform select {
     height: 40px;
   }
   .last-updated {
     font-size: 16px;
   }
   .menu-title {
     font-size: 12px;
     line-height: 1.5;
   }
   #current-text p {
     margin-top: -3px;
   }
   ol.toc li a {
     font-size: 16px;
   }
   ol.toc li {
     line-height: 1.5;
     margin-bottom: 5px;
   }
   ol.inner-toc {
     margin: 20px 20px;
   }
   ul.list-items li {
     font-size: 16px;
     line-height: 1.8;
   }
   table th, td {
     font-size: 16px;
   }
   table th {
     font-size: 18px !important;
   }
   div#raci {
     display: none;
   }
   ul.col {
     display: block;
   }
   ul.col li {
     margin: 40px 0px;
   }
   .bread-crumb p {
     font-size: 12px;
   }
   ol.main-list > li {
     font-size: 16px;
   }
   .ctas-button a {
     font-size: 14px;
   }
   .submitdiv {
     width: 100%;
   }
   .cta-strip p {
     width: 100%;
   }
   .quotes {
     width: 100%;
   }
   ul.form-list-items {
     flex-wrap: wrap;
   }
   ul.form-list-items li {
     padding: 30px;
     flex-grow: inherit;
     flex-basis: inherit;
     width: 100%;
   }
   input#emailID {
     width: 100%;
     padding: 0px 20px;
   }
   .apiform select {
     width: 100%;
   }
   .prvcy-plicy {
     width: 100%;
   }
   #meGDPRMessage {
     width: 100%;
   }
   input#emailID {
     height: 40px;
   }
   .apiform select {
     height: 40px;
   }
 }
 @media only screen and (max-width:375px) {
   .ctas-button a {
     font-size: 13px;
   }
   .apiform input[type="submit"] {
     font-size: 12px;
     padding: 15px 10px;
   }
 }
 @media only screen and (max-width:360px) {
   .form-bg {
     padding: 50px 20px;
   }
   .banner-cta li a {
     min-width: 220px;
   }
 }
 @media only screen and (max-width:320px) {
   #glossary h3 {
     word-break: break-word;
   }
   .banner-cta li a {
     padding: 15px 20px;
     font-size: 18px;
   }
   div#fishbone P {
     word-break: break-word;
   }
   .ctas-button a {
     min-width: 150px;
     font-size: 14px !important;
   }
   .apiform input[type="submit"] {
     font-size: 10px;
   }
 }

 @import url("https://www.manageengine.com/css/fonts.css");
 /* reset CSS */
 html {
   line-height: 1;
   -ms-text-size-adjust: 100%;
   -webkit-text-size-adjust: 100%
 }
 .clearfix:after {
   content: "";
   clear: both;
   display: table;
 }
 article, aside, details, figcaption, figure, footer, header, hgroup, menu, nav, section {
   display: block
 }
 a, abbr, acronym, address, applet, article, aside, audio, b, big, blockquote, body, canvas, caption, center, cite, code, dd, del, details, dfn, div, dl, dt, em, embed, fieldset, figcaption, figure, footer, form, h1, h2, h3, h4, h5, h6, header, hgroup, html, i, iframe, img, ins, kbd, label, legend, li, mark, menu, nav, object, ol, output, p, pre, q, ruby, s, samp, section, small, splan, strike, strong, sub, summary, sup, table, tbody, td, tfoot, th, thead, time, tr, tt, u, ul, var, video {
   margin: 0;
   padding: 0;
   border: 0;
   font: inherit;
   vertical-align: baseline
 }
 #smartbanner, body {
   -webkit-font-smoothing: antialiased
 }
 body * {
   margin: 0;
   text-rendering: optimizeLegibility;
   -moz-osx-font-smoothing: grayscale;
   font-family: 'Zoho_Puvi_Regular';
 }
 ol, ul {
   list-style: none
 }
 blockquote, q {
   quotes: none
 }
 blockquote:after, blockquote:before, q:after, q:before {
   content: '';
   content: none
 }
 table {
   border-collapse: collapse;
   border-spacing: 0;
 }
 embed, img, object, video {
   max-width: 100%;
   height: auto
 }
 video {
   width: 100%
 }
 input:focus, keygen:focus, select:focus, textarea:focus {
   -webkit-box-shadow: none;
   box-shadow: none;
   outline: 0
 }
 input {
   border: none;
   border-radius: 0
 }
 * {
   -webkit-tap-highlight-color: transparent;
   font-variant-numeric: lining-nums;
 }
 *, ::after, ::before {
   box-sizing: inherit;
 }
 /* Reset CSS */
 /*Global Style*/
 h1 {
   font-size: 50px;
   font-family: 'Zoho_Puvi_Bold';
   line-height: 1.2;
   margin-bottom: 20px;
 }
 h2 {
   font-family: 'Zoho_Puvi_SemiBold';
   font-size: 30px;
   line-height: 1.25;
   margin-bottom: 75px;
 }
 h3 {
   font-family: 'Zoho_Puvi_SemiBold';
   font-size: 26px;
   line-height: 1.25;
   margin-bottom: 15px;
 }
 h4:not(.sdp-footer-accordion) {
   font-family: 'Zoho_Puvi_SemiBold';
   font-size: 22px;
   line-height: 1.4;
   color: #00a9f4;
   margin-bottom: 10px;
 }
 h5 {
   font-family: 'Zoho_Puvi_SemiBold';
   font-size: 20px;
   line-height: 1.4;
   margin-bottom: 5px;
 }
 img {
   max-width: 100%;
 }
 p {
   font-size: 18px;
   line-height: 1.6;
   margin: 0 0 30px;
 }
 .container {
   max-width: 1000px;
   margin: 0 auto;
   padding: 0px 30px;
 }
 .container-header {
   max-width: 1200px;
   margin: 0 auto;
   padding: 0px 30px;
 }
 #backToTop {
   position: fixed;
   right: 20px;
   bottom: 80px;
   color: #000;
   background: rgba(0, 0, 0, 0.7) url(https://www.manageengine.com/images/up-arrow.png) no-repeat 16px 17px;
   font-size: 12px;
   display: none;
   cursor: pointer;
   transition: all 0.1s ease 0s;
   width: 50px;
   height: 50px;
   border-radius: 50%;
   text-indent: -1000px;
   overflow: hidden;
 }
 /*Global Style*/
 .bold {
   font-weight: bold;
 }
 .last-bg-add {
   margin-top: 80px;
 }
 /*header style*/
 .header-bg {
   padding: 20px 0px;
 }
 .secondary-header {
   display: none;
 }
 .secondary-header p {
   margin: 0;
   text-transform: uppercase;
   font-weight: bold;
   letter-spacing: 0.5px;
   color: #000;
   font-size: 18px;
   width: 100%;
 }
 .secondary-header ul {
   display: flex;
   align-items: center;
   justify-content: space-between;
   padding: 30px 0px;
 }
 .fixed-header {
   display: block;
   position: fixed;
   top: 0px;
   right: 0;
   left: 0;
   background: #fff;
   box-shadow: 0px 0px 10px #ddd;
   z-index: 99;
   animation: fadein 0.5s ease-in-out;
 }
 @keyframes fadein {
   0% {
     transform: translateY(-30px);
   }
   100% {
     transform: translateY(0px);
   }
 }
 img.me-logo {
   width: 162px;
 }
 img.sdp-logo {
   width: 222px;
 }
 /*header style*/
 /* Mobile Menu Style Starts*/
 .mobile-menu {
   display: none;
 }
 .dropdown-bar {
   display: flex;
   justify-content: space-between;
   align-items: center;
   background: #fff;
   z-index: 999999;
   cursor: pointer;
   max-width: 100%;
   padding: 20px;
   margin: 0 auto;
 }
 .drop-list-items {
   display: none;
 }
 .menu-title {
   font-size: 14px;
   margin: 0px;
   color: #000;
 }
 #current-text {
   color: #058ef7;
   margin: 0px;
   font-size: 18px;
 }
 #current-text p {
   margin: 0px;
 }
 .dropdown-up-arrow {
   transform: rotate(180deg);
 }
 ul.category.drop-list-items {
   padding: 0px 0px;
   line-height: 30px;
   background: #333;
 }
 ul.category.drop-list-items li {
   cursor: pointer;
   display: block;
 }
 ul.category.drop-list-items li:not(:last-child) {
   padding: 10px 20px;
   border-bottom: 1px solid #555;
 }
 .drop-list-items li a {
   color: #fff;
   text-decoration: none;
   display: block;
 }
 a.mobile-cta {
   background: #f0483d;
   color: #fff;
   padding: 10px 50px;
   text-decoration: none;
   text-align: center;
   font-weight: bold;
   text-transform: uppercase;
 }
 /* Mobile Menu Style Ends */
 /*breadcrumb*/
 .bread-crumb p {
   margin-bottom: 0px;
   font-size: 15px;
   padding: 20px 0px;
 }
 .bread-crumb a {
   color: #000;
   text-decoration: none;
 }
 .bread-crumb a:hover {
   color: #138cd6;
 }
 .smlarlft {
   background: unset;
   width: 6px;
   height: 25px;
   margin: 0 5px 0px 5px;
   position: relative;
   top: 0;
   display: inline-block;
   font-size: 16px;
 }
 .last-updated {
   text-align: right;
   font-size: 20px;
   color: #00a9f4;
   font-weight: bold;
   margin-bottom: 50px;
 }
 /*breadcrumb*/
 /*toc*/
 ol.toc {
   list-style: decimal;
   font-size: 20px;
   margin-left: 35px;
   display: none;
 }
 ol.toc li {
   line-height: 1.5;
   margin-bottom: 10px;
 }
 ol.toc li a {
   text-decoration: none;
   color: #138cd6;
   font-size: 20px;
   position: relative;
   padding-left: 5px;
   cursor: pointer;
 }
 ol.toc li a:before {
   content: "";
   width: 0%;
   border-bottom: 1px solid #138cd6;
   position: absolute;
   top: 0;
   left: 0px;
   bottom: 0;
   transition: width 0.5s;
 }
 ol.toc li a:hover:before {
   width: 100%;
 }
 ol.inner-toc {
   margin: 30px 20px;
 }
 ol.inner-toc li {
   position: relative;
 }
 ol.inner-toc li a {
   font-size: 18px;
 }
 ol.inner-toc li:before {
   content: "";
   width: 7px;
   height: 7px;
   background: #000;
   position: absolute;
   top: 13px;
   left: -19px;
   bottom: 0;
   border-radius: 50px;
 }
 /*toc*/
 /*banner style starts */
 .banner-bg {
   background: url("https://www.manageengine.com/products/service-desk/help-desk-software/styles/../../images/it-features-banner.webp"), url(https://www.manageengine.com/products/service-desk/help-desk-software/styles/../../images/it-features-banner.jpg);
   background-size: cover;
   padding: 75px 0px;
 }
 .banner {
   display: flex;
   align-items: center;
 }
 .banner > div {
   flex: 0 0 50%;
 }
 .banner img {
   width: 80%;
 }
 .banner h1 {
   font-size: 40px;
   font-family: 'Zoho_Puvi_Bold';
   line-height: 1.2;
 }
 .banner p {
   font-size: 20px;
   line-height: 1.6;
   margin: 10px 0px 30px 0px;
   width: 100%;
   box-sizing: border-box;
   padding-right: 10px;
 }
 ul.banner-cta {
   display: block;
 }
 .banner-cta li a {
   display: inline-block;
   background: #f0483d;
   color: #fff;
   padding: 10px 30px;
   font-size: 18px;
   font-weight: bold;
   text-decoration: none;
   text-transform: uppercase;
   border-radius: 1px;
   border: 1px solid #ff2323;
   text-align: center;
   font-family: 'Zoho_Puvi_Bold';
   border-radius: 2px;
 }
 ul.banner-cta li:nth-child(2) a {
   background: none !important;
   border: 1px solid #ff2323;
   color: #ff2323;
 }
 /*banner ends */
 /*sidebar style starts*/
 .sidebar {
   background: #31383d;
   left: 0;
   top: 0;
   padding: 30px 0px;
   width: 200px;
   height: 100vh;
   display: none;
 }
 p.sidebar-close {
   position: fixed;
   left: 15px;
   top: 70px;
   background: transparent;
   cursor: pointer;
   padding: 15px;
   width: 20px;
   height: 20px;
   z-index: 9999;
   display: none;
 }
 p.sidebar-close:before {
   content: "\2630";
   position: absolute;
   color: #fff;
   top: 10px;
   right: 0px;
   bottom: 0px;
   left: 15px;
 }
 .close-button-move {
   left: -35px !important;
   background: #31383d !important;
   transform: rotate(45deg);
   border-radius: 10px;
   padding: 20px !important;
   transition: 0.5s;
 }
 .close-button-move:before {
   color: #fff !important;
   transition: color 2s;
   transform: rotate(-45deg);
   left: 45px !important;
   top: 0px !important;
 }
 .sticky-sidebar {
   display: block;
   position: fixed;
   padding: 75px 0px 75px 0px;
   top: 108px;
   animation: fade-right 0.5s ease-in-out;
   z-index: 999;
 }
 @keyframes fade-right {
   0% {
     transform: translateX(-100px);
   }
   100% {
     transform: translateX(0px);
   }
 }
 p.sidebar-button {
   padding: 10px 30px;
   background: #34ad65;
   color: #fff;
   position: fixed;
 }
 ul.sidebar li {
   font-size: 18px;
   transition: 0.3s;
   width: 200px;
 }
 ul.sidebar li:hover {
   background: #00a9f4;
 }
 ul.sidebar li a {
   color: #fff;
   text-decoration: none;
   padding: 10px 30px;
   display: block;
   transition: 0.3s;
   line-height: 1.4;
   cursor: pointer;
 }
 /*sidebar style ends*/
 .row-bg {
   padding: 70px 0px 50px;
   box-sizing: border-box;
 }
 .main-content {
   display: flex;
   align-items: center;
 }
 .main-content .left-col {
   flex: 0 0 57.5%;
   margin-right: 2.5%;
 }
 .main-content .right-col {
   flex: 0 0 37.5%;
   margin-left: 2.5%;
 }
 .row-min {
   width: 100%;
   overflow: hidden;
 }
 .row-min-left-col {
   width: 27.5%;
   margin-right: 2.5%;
   float: left;
 }
 .row-min-right-col {
   width: 67.5%;
   margin-left: 2.5%;
   float: left;
 }
 .space {
   padding: 50px 0px;
 }
 .resolution-space {
   margin: 75px auto;
 }
 a.cta {
   display: inline-block;
   background: #f0483e;
   color: #fff;
   text-transform: uppercase;
   padding: 10px 30px;
   font-size: 16px;
   text-decoration: none !important;
   cursor: pointer !important;
   margin-top: 10px;
   text-align: center;
   float: right;
   font-weight: bold;
   font-family: 'Zoho_Puvi_Bold';
   border-radius: 2px;
 }
 ul.list-items {
   margin-left: 20px;
   margin-bottom: 20px;
 }
 ul.list-items > li {
   font-size: 18px;
   line-height: 1.6;
   margin-bottom: 15px;
   position: relative;
   padding-left: 10px;
 }
 ul.list-items > li:before {
   content: "";
   background: #00a9f4;
   position: absolute;
   top: 10px;
   right: 0;
   bottom: 0;
   left: -20px;
   width: 7px;
   height: 7px;
   border-radius: 50px;
 }
 ol.inner-list {
   list-style: decimal;
   margin: 10px 0px 0px 40px;
 }
 .mobile-heading {
   display: none;
 }
 img.mim-image {
   width: 500px;
   display: block;
   margin: 0 auto;
 }
 img.workflow {
   margin: 40px auto;
   display: block;
   box-sizing: border-box;
 }
 .no-bord {
   border: none !important;
 }
 img.full-image {
   display: block;
   margin: 0 auto;
 }
 p.stages-title {
   text-align: center;
   font-size: 22px;
   font-weight: bold;
   margin: 30px 0px 10px 0px;
 }
 ol.custom-list li {
   list-style: decimal;
   font-size: 22px;
   margin-left: 20px;
 }
 strong {
   font-weight: bold;
 }
 #glossary h3 {
   font-size: 22px;
   margin-bottom: 5px;
 }
 #glossary p {
   border-bottom: 1px solid #cae5ff;
   padding-bottom: 20px;
 }
 ul.add-resources h4 {
   color: #000;
 }
 ul.key-features {
   display: flex;
   align-items: center;
   margin: 30px 0px;
 }
 ul.key-features li:nth-child(1) {
   margin-right: 30px;
   flex: 0 0 10%;
 }
 ul.key-features li:nth-child(2) {
   flex: 0 0 90%;
 }
 ul.key-features li h4 {
   margin-bottom: 5px;
 }
 ul.key-features li p {
   margin: 0px;
 }
 .box-wrapper {
   display: flex;
   flex-wrap: wrap;
   box-sizing: border-box;
 }
 .box-wrapper > div:nth-child(1) {
   background: #f8f8f8;
 }
 .box-wrapper > div:nth-child(2) {
   background: #e8f3fb;
 }
 .box-wrapper > div:nth-child(3) {
   background: #e8f3fb;
 }
 .box-wrapper > div:nth-child(4) {
   background: #f8f8f8;
 }
 .box-wrapper > div:nth-child(5) {
   background: #f8f8f8;
 }
 .box-wrapper > div:nth-child(6) {
   background: #e8f3fb;
 }
 .box-wrapper > div:nth-child(7) {
   background: #e8f3fb;
 }
 .box-wrapper > div:nth-child(8) {
   background: #f8f8f8;
 }
 .box-wrapper > div:nth-child(9) {
   background: #f8f8f8;
 }
 .box-wrapper > div:nth-child(10) {
   background: #e8f3fb;
 }
 .box {
   width: 50%;
   max-width: 50%;
   padding: 30px;
 }
 .box img {
   width: 100px;
   display: block;
   margin: 0 auto;
 }
 .box-img img {
   width: auto;
 }
 a.internal-links {
   text-decoration: none;
   color: #00a9f4;
   border-bottom: 1px solid;
 }
 .box h4 {
   margin: 30px 0px 20px 0px;
   text-align: center;
 }
 /*table style starts*/
 table {
   border-collapse: collapse;
   margin: 40px 0px;
   width: 100%;
   box-sizing: border-box;
 }
 table th {
   background: #03A9F4;
   color: #fff;
   font-size: 20px !important;
   font-weight: bold;
 }
 table th, td {
   padding: 15px;
   text-align: center;
   line-height: 1.5;
   border: 1px solid #9ec6e9;
   font-size: 15px;
 }
 tr.colsp td {
   background: #eaf4fd;
 }
 p.denotes {
   margin-top: 20px;
   font-size: 14px;
 }
 img.fig {
   display: block;
   margin: 40px auto;
 }
 .scrollable-table {
   width: 100%;
   overflow-x: scroll;
 }
 .role-res td:nth-child(1) {
   width: 30%;
 }
 .role-res td:nth-child(2) {
   width: 70%;
 }
 .activity td:nth-child(1) {
   width: 70%;
 }
 .activity td:nth-child(2) {
   width: 30%;
 }
 table.qa td {
   width: 50%;
 }
 /*table style starts*/
 /*form style starts*/
 .form-bg {
   background: #e5f2ff;
   padding: 100px;
   text-align: center;
 }
 p.form-main-title {
   font-family: 'Zoho_Puvi_SemiBold';
   font-size: 30px;
   line-height: 1.25;
   margin: 0px auto 20px auto;
   width: 75%;
 }
 p.form-heading {
   text-align: center;
   /*font-size: 22px;*/
   color: #333;
   /*font-weight: bold;*/
   margin-bottom: 30px;
 }
 ul.form-list-items {
   display: flex;
   justify-content: space-between;
   margin-bottom: 50px;
 }
 ul.form-list-items li {
   padding: 30px;
   flex-grow: 1;
   flex-basis: 0;
 }
 ul.form-list-items li:nth-child(1) {
   background: #dce2d7;
 }
 ul.form-list-items li:nth-child(2) {
   background: #e4dbb7;
 }
 ul.form-list-items li:nth-child(3) {
   background: #dce2d7;
 }
 ul.form-list-items img {
   display: block;
   margin: 0 auto 20px;
   width: 150px;
 }
 ul.form-list-items p {
   text-align: center;
   font-size: 20px;
   color: #333;
   font-weight: 600;
   line-height: 1.3;
   margin: 0px;
   padding: 0px 20px;
   box-sizing: border-box;
 }
 p.form-des {
   font-size: 18px !important;
   font-weight: normal !important;
   line-height: 1.6 !important;
   margin: 20px 0px !important;
 }
 .bottom-space {
   margin-bottom: 30px !important;
 }
 .form-fields {
   display: flex;
   justify-content: center;
 }
 input#user-detail {
   display: none;
 }
 input[type="text"], input[type="email"], input[type="tel"], input[type="password"], textarea {
   border: none !important;
   border-radius: 1px !important;
   width: 100%;
 }
 .apiform {
   width: 100%;
   font-family: 'Zoho_Puvi_Regular';
 }
 label.formfild {
   position: relative;
 }
 .formfild, #Apiform {
   position: relative;
   max-width: 450px;
   margin: 0px auto;
   overflow-x: hidden;
 }
 #Apiform > div, #Apiform > div select {
   width: 100%;
 }
 .formfild .error {
   border-bottom: 1px solid red !important;
 }
 span.errormsg {
  position: relative;
  height: auto;
  margin-top: 0px !important;
  top: -5px;
   right: 0;
   bottom: 0;
   left: 0px;
   color: red;
   z-index: 999;
   height: auto;
 }
 input#emailID {
   height: 50px;
   padding: 0px 20px;
   font-size: 16px;
   margin: 0px 0px 10px 0px;
   box-sizing: border-box;
 }
 input#emailID::placeholder {
   color: #000;
 }
 input, select:focus {
   outline: none;
 }
 select#MECountryListing {
   border: none;
 }
 select {
   background: #fff url(https://www.manageengine.com/products/service-desk/images/selectbox-arrow.png) !important;
   background-repeat: no-repeat !important;
   background-position: right !important;
   cursor: pointer;
   -moz-appearance: none;
   -webkit-appearance: none;
 }
 .apiform select {
   padding: 0px 0px 0px 20px;
   color: #000;
   height: 50px;
   box-sizing: border-box;
   border-radius: 1px;
   font-size: 16px;
 }
 select#country_state {
   border: none;
   font-size: 16px;
   margin-top: 10px;
 }
 .submitdiv {
   float: inherit;
   padding: 0px;
   max-width: 100%;
   box-sizing: border-box;
 }
 .apiform input[type="submit"] {
   font-family: 'Zoho_Puvi_Bold';
   background: #f0483d;
   color: #fff;
   font-size: 15px;
   width: 100%;
   padding: 15px 0px !important;
   outline: none;
   border-radius: 1px;
   height: auto;
   border: none !important;
   margin: 0 auto;
   text-transform: uppercase;
   font-weight: bold;
   cursor: pointer;
   margin-top: 20px;
   -webkit-appearance: none;
   border-radius: 2px;
 }
 .prvcy-plicy {
   margin: 15px auto 0 auto;
   font-size: 12px;
   color: #000;
   text-align: center;
   line-height: 1.5;
 }
 .prvcy-plicy a {
   font-size: 12px;
   color: #000;
   text-decoration: none;
   font-weight: 600;
 }
 #meGDPRMessage {
   font-size: 12px;
   margin: 20px auto 0;
   color: #000;
   width: 100%;
   line-height: 1.5;
 }
 /*form style ends*/
 .conclusion-wrap {
   margin-top: 0px;
 }
 /*CTAs*/
 .ctas {
   text-align: center;
   box-shadow: 0px 0px 5px #cccccc87;
   padding: 40px 20px;
   margin: 50px 20px;
 }
 .ctas p {
   font-family: 'Zoho_Puvi_Bold';
   font-size: 26px;
   margin: 0px auto 10px auto;
   line-height: 1.3;
   width: 60%;
 }
 .ctas-button {
   display: block;
 }
 .ctas a {
   display: inline-block;
   background: #f0483e;
   color: #fff;
   text-transform: uppercase;
   padding: 10px 30px;
   font-size: 16px;
   text-decoration: none !important;
   border-radius: 1px;
   cursor: pointer !important;
   margin-top: 10px;
   text-align: center;
   font-family: 'Zoho_Puvi_Bold';
   border-radius: 2px;
 }
 a.cta-min {
   min-width: auto;
 }
 a.sec-button {
   background: transparent;
   border: 1px solid #ef483d;
   color: #ef483d;
 }
 /*CTAs*/
 ul.prev-next {
   display: flex;
   justify-content: space-between;
   align-items: center;
   margin: 50px 0px 0px 0px;
 }
 ul.prev-next li {
   position: relative;
 }
 ul.prev-next a {
   color: #00a9f4;
   text-decoration: none;
 }
 ul.prev-next p:nth-child(1) {
   margin: 0;
   font-size: 18px;
   color: #ef483d;
 }
 ul.prev-next li:nth-child(2) p {
   text-align: right;
 }
 span.right-arrow {
   float: right;
   color: #ef483d;
   font-size: 18px;
 }
 span.left-arrow {
   color: #ef483d;
   font-size: 18px;
 }
 p.prev-next-title {
   color: #00a9f4 !important;
   margin: 0px;
 }
 .pdf-download {
   background: #fff4c5;
   padding: 20px;
   border-left: 5px solid #d0aa0a;
   margin: 30px 0px;
 }
 .pdf-download p {
   margin: 0px;
   font-size: 16px;
 }
 p.source {
   text-align: right;
   margin-top: 20px;
 }
 p.itilresrv {
   font-size: 14px !important;
   margin-bottom: 25px;
 }
 #footercopy {
   background: #f2f2f2;
 }
 #footercopy p {
   color: #000;
   font-size: 15px;
   padding: 10px !important;
   margin-bottom: 0px;
 }
 #footercopy a {
   color: #000;
   text-decoration: none;
   font-size: 14px;
 }
 .up-next {
   margin-bottom: 20px;
 }
 .conclusion-wrap ul li {
   font-size: 18px;
   line-height: 2em;
 }
 .sdp-form-api-main.apiform {
   width: 70%;
   margin: 0 auto;
 }
 .sdp-form-api-main.apiform select, .sdp-form-api-main.apiform input#emailID, .sdp-form-api-main.apiform #meGDPRMessage, .sdp-form-api-main .submitdiv {
   width: 100%;
 }
 .sdp-form-api-main .prvcy-plicy {
   width: 80%;
 }
 .sdp-form-api-main .sdp-itsm-chk-box {
   text-align: left;
   padding: 0px 10px;
   margin-bottom: 15px;
   margin-top: 5px;
 }
 .sdp-form-api-main .sdp-itsm-chk-box p {
   font-size: 15px;
   margin-bottom: 5px;
 }
 .sdp-form-api-main .sdp-itsm-chk-box .radio-button {
   display: flex;
   width: 140px;
 }
 .sdp-itsm-chk-box .radio-button div {
   margin-right: 15px;
 }
 .sdp-form-api-main select#country_state, .sdp-form-api-main select#MECountryListing {
   margin-bottom: 10px;
 }
 .sdp-form-api-main input#submit:hover {
   background-color: #ff1c0d;
 }
 .sdp-form-api-main #meGDPRMessage .checkmarkgdpr.enableCheckgdpr:before {
   box-sizing: unset;
   top: 0;
   left: 2px;
 }
 .sdp-itsm-chk-box .radio-button div input {
   margin-right: 3px;
 }
 .sdp-form-api-main.apiform .sdp-itsm-chk-box .sdp-no-style input {
   width: auto;
   height: auto;
   position: unset;
 }
 .sdp-pT0 {
   padding-top: 0px;
 }
 .fntwt400 {
   color: #138cd6;
 }
 @media only screen and (max-width:1440px) and (min-width:1366px) {
   .container {
     max-width: 900px;
   }
   ul.sidebar li {
     font-size: 17px;
   }
 }
 @media only screen and (max-width:1280px) {
   .sidebar-wrapper {
     display: none !important;
   }
   .secondary-header {
     display: none !important;
   }
 }
 #content {
   padding: 50px 0px 0px;
 }
 @media only screen and (max-width:1024px) {
   img.add-res {
     display: block !important;
     margin: 0 auto !important;
   }
   .row-min-left-col {
     width: 100%;
     margin-right: 0%;
   }
   .row-min-right-col {
     width: 100%;
     margin-left: 0%;
   }
   .row-bg {
     padding: 75px 0px;
   }
   img.mim-image {
     width: 400px;
     display: block;
     margin: 0 auto 75px auto;
   }
   .banner p {
     width: 100%;
   }
   ul.add-resources > li:nth-child(1) {
     border: none !important;
   }
   ul.add-resources > li:nth-child(2) {
     margin-left: 0px !important;
   }
   ul.otherlinkcont {
     flex-wrap: wrap;
   }
   img.ot {
     display: none;
   }
   .zoom {
     position: relative;
     width: 50%;
     margin: 0 auto;
   }
   .add-resources-bg .container {
     max-width: 100% !important;
     width: 100% !important;
     margin: 0 auto !important;
   }
   .ctas a {
     margin: 5px;
   }
 }
 @media only screen and (max-width:1000px) {
   ul.add-resources h2 {
     width: 100% !important;
   }
 }
 @media only screen and (max-width:900px) {
   .banner {
     flex-wrap: wrap;
     text-align: center;
   }
   .banner > div {
     flex: 0 0 100%;
   }
   .banner img {
     width: 400px;
     margin: 30px 0px;
   }
   ul.banner-cta {
     justify-content: center;
   }
   .main-content {
     flex-wrap: wrap;
   }
   .main-content .left-col {
     flex: 0 0 100%;
     margin-right: 0%;
   }
   .main-content .right-col {
     flex: 0 0 100%;
     margin-right: 0%;
   }
   img.mim-image {
     width: 400px;
   }
   .mobile-heading {
     display: block;
   }
   h2 {
     font-family: 'Zoho_Puvi_SemiBold';
     font-size: 30px;
     line-height: 1.25;
     margin-bottom: 20px;
     text-align: center;
   }
   ul.add-resources h4 {
     text-align: center;
   }
 }
 @media only screen and (max-width:768px) {
   img.mim-image {
     width: 300px;
     margin: 0px auto 30px auto;
   }
   .banner img {
     width: 300px;
   }
   .form-bg {
     padding: 50px;
   }
   p.form-main-title {
     width: 100%;
   }
   .ctas p {
     width: 100%;
   }
   .zoom {
     width: 75%;
   }
   .zoom:after {
     display: none;
   }
 }
 @media only screen and (max-width:600px) {
   .container {
     padding: 0px 20px;
   }
   p {
     font-size: 16px;
     line-height: 1.8;
     margin: 0 0 20px;
   }
   .banner h1 {
     font-family: 'Zoho_Puvi_Bold';
     font-size: 30px;
     line-height: 1.2;
   }
   h2 {
     font-size: 26px;
   }
   h3 {
     font-size: 24px;
     margin-bottom: 10px;
   }
   h4 {
     font-size: 20px;
   }
   ul.form-list-items {
     flex-wrap: wrap;
   }
   ul.form-list-items li {
     padding: 30px;
     flex-grow: inherit;
     flex-basis: inherit;
     width: 100%;
   }
   .apiform input[type="submit"] {
     font-size: 12px;
     letter-spacing: 0px;
     padding: 10px;
   }
   img.add-res {
     display: block;
     margin: 0 auto !important;
   }
   ul.add-resources h2 {
     width: 100% !important;
   }
   ul.add-resources h4 {
     text-align: center;
   }
   .form-bg {
     padding: 50px 30px;
   }
   input#emailID {
     height: 40px;
   }
   .apiform select {
     height: 40px;
   }
   .last-updated {
     font-size: 16px;
   }
   #current-text p {
     margin-top: -3px;
   }
   ol.toc li a {
     font-size: 16px;
   }
   ol.toc li {
     line-height: 1.5;
     margin-bottom: 5px;
   }
   ol.inner-toc {
     margin: 20px 20px;
   }
   ul.list-items li {
     font-size: 16px;
     line-height: 1.6;
   }
   table th, td {
     font-size: 15px;
   }
   table th {
     font-size: 18px !important;
   }
   .bread-crumb p {
     font-size: 12px;
   }
   .banner-cta li a {
     font-size: 16px;
     letter-spacing: 0px;
     min-width: auto;
   }
   ul.key-features {
     flex-wrap: wrap;
   }
   ul.key-features li img {
     display: block;
     margin: 0 auto 10px auto;
     width: 75px;
   }
   ul.key-features li:nth-child(1) {
     margin-right: 0px;
     flex: 0 0 100%;
   }
   ul.key-features li:nth-child(2) {
     flex: 0 0 100%;
   }
   ul.key-features li h4 {
     text-align: center;
   }
   ul.key-features li p {
     text-align: center;
   }
   .box {
     padding: 20px;
   }
   .zoom {
     width: 90%;
   }
   ul.list-items > li:before {
     left: -10px;
   }
 }
 @media only screen and (max-width:414px) {
   .box {
     width: 100%;
     max-width: 100%;
   }
   .box-wrapper > div:nth-child(3) {
     background: #f8f8f8;
   }
   .box-wrapper > div:nth-child(4) {
     background: #e8f3fb;
   }
   .box-wrapper > div:nth-child(7) {
     background: #f8f8f8;
   }
   .box-wrapper > div:nth-child(8) {
     background: #e8f3fb;
   }
   .ctas a {
     min-width: auto;
     line-height: 1.5;
   }
   .ctas p {
     font-size: 24px;
   }
   .ctas a {
     font-size: 14px;
   }
   ul.list-items > li {
     margin-bottom: 12px;
   }
   input#emailID {
     width: 100%;
   }
   .apiform select {
     width: 100%;
   }
   .prvcy-plicy {
     width: 100%;
   }
   .submitdiv {
     width: 100%;
   }
   ul.addresorcs li a {
     line-height: 1.5;
   }
   p.prev-next-title {
     display: none;
   }
 }
 @media only screen and (max-width:375px) {
   .banner-cta li a {
     font-size: 16px;
   }
 }
 @media only screen and (max-width:360px) {
   .form-bg {
     padding: 50px 20px;
   }
 }
 @media only screen and (max-width:320px) {
   .apiform input[type="submit"] {
     font-size: 12px;
   }
   .banner-cta li a {
     font-size: 14px;
   }
   .box img {
     width: 75px;
   }
   .dropdown-bar {
     padding: 10px 20px;
   }
 }

@charset "UTF-8";

/* CSS Document */

.stickyfixed-header {
    position: fixed !important;
    top: 100px;
    left: 0;
    width: 100%;
    z-index: 1000000;
    animation: smooth 0.2s ease-in;
}

@keyframes smooth {
    0% {
        transform: translateY(-10px);
    }
    100% {
        transform: translateY(0px);
    }
}

.promo {
    padding: 14px 0px;
}

.promo sub {
    display: inline-block;
    vertical-align: baseline;
}

.promotion-bg.dn {
    display: none !important;
}

.promotion-bg {
    background: #ffe274;
    text-align: center;
    position: absolute;
    width: 100%;
    top: 0px;
    box-sizing: border-box;
    z-index: 999999 !important;
    margin-top: 0px;
}

.promotion-bg .container {
    max-width: 1200px !important;
}

.promotion-bg.ad {
    z-index: 99999 !important;
    width: 99%;
}

.promotion-bg.ad.stickyfixed-header {
    width: 100%;
}

.promotion-bg {
    display: block;
}

.promotion p {
    margin: 0px;
    color: #032955;
    font: 16px/1.5 'Zoho_Puvi_Bold';
}

.promotion a {
    color: #0067ff;
    margin-left: 7px;
    text-decoration: none !important;
    position: relative;
    font: 15px / 1.2 Zoho_Puvi_Medium;
}

.promotion a span {
    background: #0067ff;
    width: 15px;
    height: 2px;
    position: relative;
    display: inline-block;
    vertical-align: middle;
    margin-left: 5px;
    transition: all ease .35s;
}

.promotion a span:before {
    top: -3px;
    content: '';
    position: absolute;
    width: 6px;
    height: 6px;
    border: 2px solid #0067ff;
    transform: rotate(-45deg);
    border-left: 0;
    border-top: 0;
    right: 0;
}

span.tooltip-close {
    position: absolute;
    top: 13px;
    color: #383838;
    right: 20px;
    cursor: pointer;
    font-size: 16px;
}


/*Adwords pages promo banner*/

.esm-banner-bg {
    background: #fff;
    padding: 50px 0;
}

.promo-banner {
    display: flex;
    align-items: center;
    justify-content: center;
    max-width: 80%;
    margin: 0 auto;
}

.left {
    width: 20%;
}

.right {
    width: 80%;
}

.esm-banner-bg img {
    width: 62px;
}

.esm-banner-bg p {
    text-align: left;
}

.promo-title {
    margin: 0px;
    font-size: 22px;
}

.esm-banner-bg h3 {
    font-family: 'Zoho_Puvi_SemiBold';
    margin: 10px 0px 15px 0px;
    text-align: left;
}

.esm-banner-bg p {
    margin-top: 5px;
    text-align: left;
}

.esm-banner-bg p a {
    text-decoration: none;
    background: #49bffa;
    color: #fff;
    padding: 5px 20px;
    display: inline-block;
    font-size: 18px;
    font-family: 'Zoho_Puvi_SemiBold';
}

#landscape-banner img {
    width: 60%;
}

.mobile-.mobile-menu+.promotion-bg {
    margin-top: 8px;
}


/*APAC Prmoiton sticky updates start here*/

.webinar-count-wrap ul.apac-countdown,
.regional-promo {
    display: flex;
    align-items: center;
    justify-content: center;
}

.regional-promo {
    background: #1b5bb2;
    padding: 10px 0px;
}

.regional-promo a.enroll-link,
.regional-promo p {
    font: 18px / 1.3 Zoho_Puvi_Bold;
}

.regional-promo p {
    margin: 0;
    color: #fff;
}

.regional-promo a.enroll-link {
    color: #f8d44c;
}

.regional-promo a.enroll-link sub {
    display: inline-block;
    vertical-align: middle;
    color: #f8d44c;
}

.webinar-count-wrap ul.apac-countdown {
    margin: 0px 10px;
}

.webinar-count-wrap ul.apac-countdown li {
    height: 34px;
    width: 37px;
    background: #f8d44c;
    border-radius: 5px;
    margin: 0px 2px;
    display: flex;
    align-items: center;
    text-align: center;
    padding: 3px 0px;
    box-sizing: border-box;
}

.webinar-count-wrap ul.apac-countdown li span {
    position: relative;
    width: 100%;
    height: 100%;
    font: 16px / 1.3 Zoho_Puvi_Bold;
    color: #000000;
}

.webinar-count-wrap ul.apac-countdown li span::after {
    position: absolute;
    bottom: 0;
    left: 50%;
    transform: translate(-50%, 12%);
    font-size: 8px;
    font: 8px / 1.3 Zoho_Puvi_Regular;
}

.webinar-count-wrap ul.apac-countdown li span#apac-promo-days::after {
    content: 'days';
}

.webinar-count-wrap ul.apac-countdown li span#apac-promo-hours::after {
    content: 'hours';
}

.webinar-count-wrap ul.apac-countdown li span#apac-promo-minutes::after {
    content: 'mins';
}

.webinar-count-wrap ul.apac-countdown li span#apac-promo-seconds::after {
    content: 'secs';
}

.apac_promo_notifications span.tooltip-close {
    color: #ffff;
    top: 50%;
    transform: translate(0%, -50%);
}


/*APAC Prmoiton sticky updates end here*/

@media only screen and (max-width:2650px) {
    .promotion-bg.ad {
        width: 95.7%;
    }
    .promotion-bg.ad.stickyfixed-header {
        width: 71.7%;
    }
}

@media only screen and (max-width:1920px) {
    .promotion-bg.ad {
        z-index: 99999 !important;
        width: 99%;
    }
    .promotion-bg.ad.stickyfixed-header {
        width: 100%;
    }
}

@media only screen and (max-width:1680px) {
    .promotion-bg.ad {
        width: 98.9%;
    }
    .promotion-bg.ad.stickyfixed-header {
        width: 73.3%;
    }
}

@media only screen and (max-width:1600px) {
    .promotion-bg.ad {
        width: 97.2%;
    }
    .promotion-bg.ad.stickyfixed-header {
        width: 100%;
    }
}

@media only screen and (max-width:1440px) {
    .promotion-bg.ad {
        width: 97.2%;
    }
    .promotion-bg.ad.stickyfixed-header {
        width: 67.2%;
    }
}

@media only screen and (max-width:1366px) {
    .promotion-bg.ad {
        width: 99.9%;
    }
    .promotion-bg.ad.stickyfixed-header {
        width: 69%;
    }
}

@media only screen and (max-width:1280px) {
    .promotion-bg.ad {
        width: 99.8%;
    }
    .promotion-bg.ad.stickyfixed-header {
        width: 72.9%;
        top: 60px;
    }
}

@media only screen and (min-width:1025px) and (max-width:1100px) {
    .stickyfixed-header {
        top: 90px;
    }
}

@media only screen and (max-width:1024px) {
    .stickyfixed-header {
        top: 70px;
    }
    .promotion-bg.ad.stickyfixed-header {
        width: 100%;
        top: 80px;
    }
}

@media only screen and (max-width:768px) {
    .promo {
        width: 75%;
        margin: 0 auto;
    }
}

@media only screen and (max-width:600px) {
    /*.promotion-bg.stickyfixed-header{margin-top: 0px;}*/
    .promotion p {
        font-size: 14px !important;
    }
    .promotion a {
        display: inline-block;
        font-size: 14px;
        margin: 0px;
    }
    span.tooltip-close {
        top: 13px;
    }
    .esm-banner-bg {
        padding: 25px 0;
    }
    .promo-banner {
        max-width: 90%;
    }
    .left {
        width: 25%;
    }
    .promo-title {
        margin: 0px;
        font-size: 17px;
    }
    .esm-banner-bg h3 {
        font-size: 17px;
    }
    .mobile-.mobile-menu+.promotion-bg,
    .header-bg+.promotion-bg {
        margin-top: -2px;
    }
}

h1 {
  font-size: 40px !important;
}
.heading-menu, .btmBar, .secondary-header-bg {
  display: none !important;
}
#meCommonFooterNew .container {
  max-width: 1200px;
}
.footCont > ul li {
  line-height: 25px;
}
.clearfix.pr {
  margin-top: 5px;
}
.promotion-bg {
  z-index: 99 !important;
}
.banner.container {
  padding: 70px 20px 50px;
  box-sizing: border-box;
}
.banner-bg {
  padding: 0px 0px 70px;
}
.container {
  padding: 0px 0px;
  width: 95%;
  margin: 0px auto;
}
.radio-button #no {
  margin: 0px 3px 0px 0px !important;
}
.resource-kit-container .sdp-itsm-chk-box .radio-button {
  display: flex;
  justify-content: flex-start;
  width: 80px;
  align-items: center;
  margin: 10px 0px;
}
.footer {
  font-size: 14px;
}
.foot-copy {
  font-size: 1em;
  text-align: center;
  padding: 15px 0px;
  color: rgb(137, 140, 144);
}
.stickyfixed-header {
  top: 49px !important;
}
.prev-next-wrap {
  margin-bottom: 30px;
}
ul.prev-next {
  margin: 30px 0px 0px 0px;
}
#itilresrv {
  color: #000;
}
.sticky-sidebar {
  top: 50px;
}
.dropdown-bar {
  display: flex;
  justify-content: space-between;
  align-items: center;
  background: #fff;
  z-index: 999999;
  cursor: pointer;
  max-width: 100%;
  padding: 20px;
  margin: 0 auto;
}
.breadcrumb-sec {
  padding-top: 15px;
}
/* FAQ Start */
.sdp-faq-section-main {
  padding: 50px 0;
}
.sdp-faq-section-main .container-wraper {
  max-width: 90%;
  margin: 0 auto;
}
.sdp-faq-block {
  position: relative;
  margin-bottom: 50px;
}
.sdp-faq-list {
  /*background: #edf4fc; /002B   \2212*/
  padding: 10px 20px;
  margin-bottom: 10px;
  border-bottom: 1px solid #d6d6d6;
}
.sdp-faq-list:last-child {}
.sdp-faq-block .sdp-faq-list .sdp-faq-list-click {
  display: flex;
  align-items: center;
  vertical-align: middle;
  padding: 10px 0;
  position: relative;
  cursor: pointer;
}
.sdp-faq-list-click:after {
  content: '';
  position: absolute;
  right: 0px;
  font-size: 28px;
  background-color: #1d77e8;
  width: 16px;
  height: 3px;
}
.sdp-faq-list-click:before {
  content: '';
  position: absolute;
  background-color: #1d77e8;
  width: 3px;
  height: 16px;
  right: 6.5px;
  transition: .4s ease-in;
}
.sdp-faq-list.sdp-faq-active .sdp-faq-list-click:before {
  transform: rotate(90deg);
}
.sdp-faq-heading h2 {
  margin-bottom: 20px;
  font-family: 'Zoho_Puvi_Bold'
}
.sdp-faq-list-click p {
  margin-bottom: 0px;
  margin-top: 0px;
  font-family: 'Zoho_Puvi_SemiBold';
  font-size: 20px;
  line-height: 1.4;
  max-width: 90%;
}
.sdp-faq-content {
  padding: 20px;
  max-width: 90%;
}
.sdp-faq-content p {
  font-size: 17px;
}
.sdp-faq-list .sdp-faq-content {
  display: none;
}
.sdp-faq-list.sdp-faq-active .sdp-faq-content {
  display: block;
}
.sdp-faq-content ul {
  padding-left: 20px;
}
.sdp-faq-content ul li {
  list-style: disc;
  color: #000000;
  line-height: 2.2;
}
.sdp-faq-all.sdp-open-all .sdp-collapse-all {
  display: inline-block;
}
.sdp-faq-all.sdp-open-all .sdp-expand-all, .sdp-faq-all .sdp-collapse-all {
  display: none;
}
.sdp-faq-all {
  text-align: right;
  padding-right: 20px;
}
.sdp-faq-all span {
  font: 16px/1.5 'Zoho_Puvi_Regular';
  cursor: pointer;
  position: relative;
}
.sdp-faq-all span:after {
  content: '';
  position: absolute;
  background: #1d77e8;
  height: 1.5px;
  width: 0%;
  bottom: 0;
  left: 0;
  transition: .5s ease-in;
}
.sdp-faq-all span:hover::after {
  width: 100%;
}
/* FAQ END "\2212" */
@media only screen and (max-width:1100px) {
  .stickyfixed-header {
    top: 70px;
  }
}
@media only screen and (max-width:1024px) {
  .promotion-bg {
    margin-top: 20px;
  }
}
@media only screen and (max-width:768px) {
  span.footer-subscribenewsletteremail {
    width: 100%;
    max-width: 260px;
  }
}
@media only screen and (max-width: 414px) {
  .sdp-faq-section-main .container-wraper {
    max-width: 100%;
  }
  .sdp-faq-section-main .container {
    max-width: 100%;
  }
  .sdp-faq-list {
    padding: 10px 5px;
  }
}
@media only screen and (max-width: 320px) {
  .banner-cta li a {
    padding: 10px 25px;
  }
}

.banner-bg {
            overflow-x: hidden;
        }
        
        ul.add-resources li {
            margin: 10px 0px;
        }
        /*Common menu css start*/
        
        ul.category.drop-list-items li {
            margin-bottom: 0px;
        }
        
        ul.category.drop-list-items li span {
            display: block;
            padding: 10px 20px;
            color: #fff;
        }
        
        ul.category.drop-list-items li:not(:last-child) {
            padding: 0px 0px;
        }
        
        .conclusion-wrap {
            margin-top: 80px;
        }
        /*Common menu css end*/

.footer .col1 {
    padding: 2% 4% 2% 0;
    border-right: 1px solid #292929;
    min-height: 250px;
    width: 32%;
}

.footer .col3 {
    padding: 4% 0 0 3%;
}