#readme-main-container::-webkit-scrollbar-thumb{border-radius:10px;-webkit-box-shadow:inset 0 0 6px rgba(0,0,0,.3);background-color:#c1c1c1}#readme-main-container::-webkit-scrollbar-track{-webkit-box-shadow:inset 0 0 6px rgba(0,0,0,0.3);background-color:#f2f3f4}#readme-main-container::-webkit-scrollbar{width:10px;background-color:#f5f5f5}#backToTop{display:none !important}h2{font-family:'Zoho_Puvi_Bold','Open Sans',sans-serif;font-size:30px;font-weight:500;line-height:1.25;margin-bottom:0;margin-top:0}h3{font:23px / 1.3 'Zoho_Puvi_Medium'}h4{font:15px / 1.4 'Zoho_Puvi_Regular';margin-left:0;display:block;margin:0;line-height:32px;color:#000;font-weight:300}td p{margin:5px 0 15px 5px;font:15px / 1.6 'Zoho_Puvi_Regular'}p{color:#1b1b1b;margin:5px 0 15px 16px;font:17px / 1.6 'Zoho_Puvi_Regular'}table thead{background:#e4f5fd}table.box-table thead td:nth-child(odd){background:#fdd30a}table.esmtable thead td:nth-child(1){background:#fff}table.esmtable .subhdr{background:#f0f7ff;text-align:center}.table-double-col tbody tr td{width:50%}.box-table.table-double-col{max-width:700px;width:100%;margin:50px auto}.table-four-col tbody tr td{width:calc(100% / 4)}.scroll-table-list{overflow-x:scroll}.box-table td{padding:10px 5px;box-sizing:border-box;border:1px solid #4ec3ed}.heading-menu{display:none}.content-wrap{max-width:1300px;width:90%;margin:0 auto}.footer-video-iframe iframe{margin:50px auto 50px}.readme-flex{display:flex;justify-content:center;width:100%;flex-wrap:wrap}.readme-flex-frame>div{box-sizing:border-box;position:relative}.readme-flex-frame>div.left-col{max-width:23%;flex:0 0 23%;text-align:right;padding-right:30px}.readme-flex-frame>div.right-col{max-width:77%;flex:0 0 77%;padding-left:30px;padding-right:70px}.readme-id-searchbox-wrap{max-width:460px;justify-content:flex-start;align-items:center}.readme-id-searchbox-wrap .mob-search{display:none}.readme-flex-frame>div.sticky-side{height:100px;position:sticky;top:180px}.readme-series-wrap{position:relative}.readme-series-wrap.filter-visible{display:flex}.readme-series-wrap.filter-nonvisible{display:none}.readme-series-wrap::before{content:'';height:100%;position:absolute;top:10px;left:23%;width:1.5px;background:#dcdcdc}#readme-main-container{-webkit-box-shadow:4px 4px 40px 6px #00000033;box-shadow:4px 4px 40px 6px #00000033;box-sizing:border-box;padding:0;border-radius:30px;position:relative;background:#ffff;z-index:33}.readme-build-filt-parent.active{background:#267cff;border-radius:0}.readme-build-filt-parent div.readme-flex{max-width:750px;margin-left:auto}.banner-section{text-align:center;padding:0 0 70px;position:relative}.banner-section .breadcrumb-sec{padding-bottom:70px}input::-webkit-input-placeholder{color:rgba(44,44,44,1);font-size:14px}.banner-section::after{content:'';position:absolute;top:0;left:0;width:100%;background-image:url(https://www.manageengine.com/products/service-desk/images/readme-banner-bg.png);height:190%;background-size:cover;z-index:-1}.banner-section h1{font:40px / 1.2 'Zoho_Puvi_Bold' !important}.banner-section p{font:21px / 1.5 'Zoho_Puvi_Regular';margin-top:10px}.series-links{margin-top:50px}.not-found{color:#384957}.not-found strong{color:#03a9f5}.readme-play-video{background:rgba(73,148,236,1);color:#fff;padding:4px 22px 4px 14px;margin-left:7px;font-size:13px;text-transform:uppercase;position:relative;display:inline-block;transition:.6s ease}.readme-play-video:hover{transition:.6s ease;box-shadow:0 1px 5px 1px #00000033}.readme-play-video:hover::after{right:5px}.readme-play-video::after{position:absolute;transition:.6s ease;right:7px;content:"";background:url(https://www.manageengine.com/products/service-desk/images/play-alt.svg);height:10px;width:10px;background-repeat:no-repeat;background-size:cover;top:9px}.highlighted-year-wrap.series-links>div{border:1.5px solid #000;background:unset !important}.highlighted-year-wrap{column-gap:20px;margin-top:60px}.highlighted-year-wrap>div{border-radius:50px;border:1.5px solid #267cff;color:#fff;cursor:pointer;overflow:hidden}#main-container .series-links>div:hover{background:#000 !important}#main-container .series-links>div:hover a{color:#fff}.highlighted-year-wrap>div a{padding:3px 42px;font:18px / 1.6 'Zoho_Puvi_SemiBold';text-align:center;color:#000;display:block}.highlighted-year-wrap>div:hover a{text-decoration:none;color:#fff}.highlighted-year-wrap>div:hover{background:#267cff;transition:.5s ease}.highlighted-year-wrap.hover a{background:#267cff;color:#fff}.highlighted-main-year>div:hover a{color:#fff;transition:.5s ease}.highlighted-main-year>div.active a{color:#fff;background:#267cff}.readme-build-filter-wrap{max-width:220px;margin-left:auto;border:1px solid rgba(172,205,255,1);border-radius:5px;overflow:hidden}.readme-build-filter-wrap.active{border-bottom:unset;border-radius:5px 5px 0 0;background:#d9e6fd}.build-filter-item{box-sizing:border-box;padding:14px 20px 10px;font-size:16px;display:none;background:#fff;position:absolute;z-index:3333;top:40px;width:222px;border:1px solid rgba(172,205,255,1) !important;border-top:unset;right:0}.readme-build-filt-parent.active .build-filter-item{top:40px;right:0}.build-filter-item li{margin-bottom:10px;cursor:pointer;font-size:14px}.build-filter-item li input{margin-right:7px;cursor:pointer;display:none}#selected-item{position:relative;cursor:pointer;height:40px;display:flex;align-items:center}#selected-item>span{display:block;box-sizing:border-box;padding:0 15px;line-height:1.6;font-size:14px}.readme-cont-item{margin-bottom:50px}.readme-cont-item h3{margin-bottom:22px;margin-top:0}.readme-cont-item h4,.readme-cont-item h5{color:#272727}.readme-cont-item h4{font:18px / 1.4 'Zoho_Puvi_SemiBold';margin-bottom:20px}.readme-cont-item h5{font:19px / 1.4 'Zoho_Puvi_SemiBold';margin:25px 14px}.readme-cont-item::before,.readme-cont-item:nth-child(1):before{content:'';position:absolute;height:10px;width:10px;border-radius:50%;background:#36b9ff;border:1px solid #3cadfb}.readme-cont-item::before{left:-5px;margin-top:8px;background:#ffff;border:1px solid #3cadfb}.readme-cont-item ul li{color:#1b1b1b;list-style-type:disc;margin:5px 0 15px 16px;font:17px / 1.6 'Zoho_Puvi_Regular'}.readme-cont-item ul li strong,.readme-cont-item p strong{color:#252525;font-family:'Zoho_Puvi_SemiBold';font-weight:unset !important}input[checked="checked"]:after{display:none}.drop-arrow{border:solid rgba(117,172,255,1);border-width:0 1.5px 1.5px 0;display:inline-block;padding:4px;top:14px;position:absolute;right:20px;transform:rotate(45deg)}.readme-sub-list-item{margin-left:30px}input#readme-search-box,.readme-build-filter-wrap{border:1px solid rgba(172,205,255,1) !important;background:rgba(255,255,255,0.5)}.readme-build-filt-parent.active input#readme-search-box,.readme-build-filt-parent.active .readme-build-filter-wrap{background:#fff}input#readme-search-box{height:40px;padding:7px 15px 6px;width:100%;box-sizing:border-box;border-radius:5px !important;outline:0;font-size:16px}.readme-build-filt-parent .readme-flex>div:nth-child(1)::before,.readme-id-searchbox-wrap>div:nth-child(1)::after{content:'';position:absolute;right:50px;top:13px;height:15px;width:15px;background-image:url(https://www.manageengine.com/products/service-desk/images/search-icon.svg);background-size:cover;pointer-events:none}.readme-build-filt-parent{margin-top:0;position:sticky;top:50px;z-index:22;padding:35px 100px;background:linear-gradient(180deg,#f3f8ff 5.56%,#e5efff 100%);border-radius:30px 30px 0 0}.readme-build-filt-parent.active::after{display:none}.readme-build-filt-parent .readme-flex>div:nth-child(1){max-width:65%;flex:0 0 65%;position:relative}.readme-build-filt-parent .readme-flex>div:nth-child(2){max-width:35%;flex:0 0 35%}.readme-sub-list-item p{margin-left:0}.readme-sub-title-wrap h5{margin-top:30px;margin-bottom:10px}.release-version-head{background:#f1f1f1;padding:10px 20px;box-sizing:border-box;margin:50px 0}.release-version-head>div{max-width:50%;flex:0 0 50%}.release-version-head h3,.release-version-head p{margin:0}.release-version-head h3{text-align:left}.release-version-head p{text-align:right}.box-table{margin:50px 0}.sdp-table-xscroll .box-table{margin:20px 0}.sdp-table-xscroll{overflow-x:scroll}.sdp-bold{font-family:"Zoho_Puvi_SemiBold";display:inline-block !important}.loading-wrap{position:relative;border:unset !important;align-items:center;margin:30px 0;height:300px;display:none}.loading-wrap>div{position:absolute;left:50%;transform:translate(-50%,0);width:100%;max-width:100px;text-align:center}.spinner{width:4em;height:4em;border:.5em solid rgba(0,0,0,0.1);border-left-color:#106ef0;border-radius:50%;animation:spin 1s linear infinite}.visible_word p,.visible_word div,h5.visible_word,p.visible_word{display:block !important}.visible_word table,table.visible_word{display:table !important}span.visible_word{display:inline-block !important}li.visible_word{display:list-item !important}.readme-series-parent{padding:70px 30px;position:relative;overflow-x:clip}.data-alert-msg{text-align:center;padding:100px 0 0}div.series-14,div.series-13{display:none}#btmBar.fixed{position:relative}@keyframes spin{to{transform:rotate(360deg)}}.footer-setion{background:rgba(199,239,255,1);padding:100px 0;margin-top:100px}.me-itsm-cta-wrap{margin-top:35px}.footer-cont-wrap{max-width:800px;margin:0 auto;text-align:center}.me-itsm-cta-wrap a{background:rgba(255,0,0,1);padding:7px 25px;color:#fff;margin:10px;display:inline-block;font:19px / 1.6 Zoho_Puvi_SemiBold;border-radius:5px;transition:.3s ease;cursor:pointer;text-decoration:unset;border:1px solid rgba(255,0,0,1);width:140px}.me-itsm-cta-wrap a:hover{background:#c4291c}.me-itsm-cta-wrap #demo a{background:transparent;border:1px solid #000;color:#000}.me-itsm-cta-wrap #demo a:hover{background:#000;color:#fff;transition:.3s ease}.quick-nav-wrap{position:sticky;right:0;top:80%;width:60px;margin-left:auto;z-index:555;height:0;transform:translate(0,-80%)}.arw_lnk_nav{cursor:pointer;transform:translateX(0);transition:.5s ease;transform-origin:center;height:25px;width:50px;display:flex;align-items:center;justify-content:center;margin:0 20px;padding:2px 0;border:1px solid rgba(106,158,249,1);border-radius:30px;background:linear-gradient(180deg,#f3f8ff 5.56%,#e5efff 100%)}.arw_lnk_nav a{display:flex;width:100%;height:100%;justify-content:center;align-items:center}.arw_lnk_nav:hover,.arw_lnk_nav:hover span,.arw_lnk_nav:hover span::after,.arw_lnk_nav:hover span::before{transition:.5s ease}.arw_lnk_nav:hover{background:rgba(106,158,249,1);box-shadow:0 2px 10px 0 rgba(0,0,0,0.2)}.arw_lnk_nav:hover span,.arw_lnk_nav:hover span::after,.arw_lnk_nav:hover span::before{background:#fff}#up-arrow{transform:rotate(-90deg);margin-bottom:50px}#down-arrow{transform:rotate(90deg)}.arw_lnk_nav span{width:15px;display:inline-block;vertical-align:middle;height:1.8px;margin-left:2px;transition:.5s ease;left:-2px;position:relative;top:0;background:rgba(106,158,249,1);margin:0 10px}.arw_lnk_nav span::after,.arw_lnk_nav span::before{content:'';width:10px;height:1.8px;position:absolute;left:-2px;background:rgba(106,158,249,1)}.online-demo-section .arw_lnk_nav span,.online-demo-section .arw_lnk_nav span::after,.online-demo-section .arw_lnk_nav span::before{background-color:#000}.arw_lnk_nav span::after{transform:rotate(45deg);top:3px}.arw_lnk_nav span::before{transform:rotate(-45deg);top:-3px}.next-arw span{transform:rotate(180deg);transform-origin:center}.series-links-section{padding:50px 0 0}.readme-sub-list{margin-left:35px;margin-bottom:25px}.sdp-list-indent{margin-left:30px}.italic-style{font-style:italic}.child-table{width:100%}.box-table td.child-table-parent{padding:10px 0}.box-table td.child-table-parent .child-table,.box-table td.child-table-parent .child-table td,.border-unset{border:unset !important}#main-container .border-bottom{border-bottom:1px solid #4ec3ed !important}#main-container .border-top{border-top:1px solid #4ec3ed !important}#main-container .border-left{border-left:1px solid #4ec3ed !important}#main-container .border-right{border-right:1px solid #4ec3ed !important}.box-table td.row-wrap{padding:0}.box-table td.row-wrap p{margin:15px 0 15px 5px}.row-wrap>div{border-bottom:1px solid #4dc4ed}.row-wrap>div:last-child{border-bottom:unset}@media only screen and (max-width:1068px){.readme-build-filt-parent.active{top:90px}}@media only screen and (max-width:1024px){.readme-build-filt-parent{padding:35px 60px}.readme-id-searchbox-wrap>div:nth-child(1)::after{right:5%}.readme-build-filt-parent .readme-flex>div:nth-child(1)::before{display:none}.readme-build-filt-parent .readme-flex>div{box-sizing:border-box}.readme-build-filt-parent .readme-flex>div:nth-child(1){padding-right:10px}.readme-build-filt-parent .readme-flex>div:nth-child(2){padding-left:10px}}@media only screen and (max-width:767px){h2{font-size:28px}.sticky-side h2{font-size:20px !important}.banner-section p{margin:20px 0 20px 0}#readme-main-container p,#readme-main-container li{word-break:break-word;font:16px / 1.6 'Zoho_Puvi_Regular' !important}.banner-section{padding:10px 0 50px}.banner-section h1{font:36px / 1.2 'Zoho_Puvi_Bold' !important}p.banner-section{margin:0}.readme-series-parent{padding-top:0;padding-left:0;padding-right:0}.readme-flex-frame>div.sticky-side{background:#b4cbed;z-index:33;top:140px;height:auto;padding:15px 0 5px}.readme-flex.series-links{display:flex;margin:60px 0}.footer-setion{margin-top:0;padding:70px 0}.quick-nav-wrap{transform:translate(0,-70%) scale(.8);top:70%}.readme-cont-item::before,.readme-series-wrap::before,.readme-build-filt-parent .readme-flex>div:nth-child(1)::before,.readme-id-searchbox-wrap>div:nth-child(1)::after{display:none}.highlighted-year-wrap{margin-top:0}.readme-flex{display:block}.readme-cont-item{margin-top:30px}.readme-flex-frame>div.left-col,.readme-flex-frame>div.right-col{max-width:100%;flex:0 0 23%;text-align:left;padding-right:50px;padding-left:30px;box-sizing:border-box}.readme-build-filt-parent{padding:20px 30px;z-index:333;border-radius:0;top:0}.readme-build-filt-parent .readme-flex>div:nth-child(1)::before{right:20px}.readme-build-filt-parent .readme-flex>div:nth-child(1),.readme-build-filt-parent .readme-flex>div:nth-child(2),.readme-build-filter-wrap{max-width:100%;margin-bottom:20px}.readme-build-filt-parent .readme-flex>div:nth-child(2) .readme-build-filter-wrap,.readme-build-filt-parent .readme-flex>div:nth-child(2){margin-bottom:0;padding-left:0}.readme-id-searchbox-wrap{max-width:100%;display:flex}.readme-id-searchbox-wrap .mob-search{display:block}.readme-id-searchbox-wrap>div{position:relative}.readme-id-searchbox-wrap>div:nth-child(1){max-width:80%;flex:0 0 80%}.readme-id-searchbox-wrap>div:nth-child(2){max-width:20%;flex:0 0 20%;background:#267cff;padding:7px 8px 6px;margin-left:5px;color:#fff;text-align:center;border-radius:5px !important}.build-filter-item{position:relative;width:100%;right:0;top:0}.highlighted-year-wrap>div{max-width:160px}.highlighted-year-wrap>div.view-series-set{max-width:250px;margin:0 auto}.highlighted-year-wrap>div.view-series-set a{padding:5px 0}.highlighted-year-wrap>div a{font:18px / 1.6 'Zoho_Puvi_Regular'}.readme-flex.highlighted-main-year{display:flex;margin-top:30px}.highlighted-year-wrap>div{margin-bottom:20px}.readme-build-filt-parent.active .readme-id-searchbox-wrap>div:nth-child(2){background:#b4cbed;color:#000}.readme-build-filt-parent.active{padding:30px 0 20px;top:80px}.readme-build-filt-parent.active .build-filter-item{top:0;left:0}}@media only screen and (max-width:414px){input#readme-search-box{font-size:13px}#selected-item>span,.readme-id-searchbox-wrap>div:nth-child(2){font-size:14px}}