@import url("https://www.manageengine.com/css/fonts.css");html{line-height:1;-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%}.clearfix:after{content:"";clear:both;display:table}article,aside,details,figcaption,figure,footer,header,hgroup,menu,nav,section{display:block}a,abbr,acronym,address,applet,article,aside,audio,b,big,blockquote,body,canvas,caption,center,cite,code,dd,del,details,dfn,div,dl,dt,em,embed,fieldset,figcaption,figure,footer,form,h1,h2,h3,h4,h5,h6,header,hgroup,html,i,iframe,img,ins,kbd,label,legend,li,mark,menu,nav,object,ol,output,p,pre,q,ruby,s,samp,section,small,splan,strike,strong,sub,summary,sup,table,tbody,td,tfoot,th,thead,time,tr,tt,u,ul,var,video{margin:0;padding:0;border:0;font:inherit;vertical-align:baseline}#smartbanner,body{-webkit-font-smoothing:antialiased}body{margin:0;color:#000;text-rendering:optimizeLegibility;-moz-osx-font-smoothing:grayscale;font-family:"Zoho_Puvi_Regular"}ol,ul{list-style:none}blockquote,q{quotes:none}blockquote:after,blockquote:before,q:after,q:before{content:'';content:none}table{border-collapse:collapse;border-spacing:0}embed,img,object,video{max-width:100%;height:auto}video{width:100%}input:focus,keygen:focus,select:focus,textarea:focus{-webkit-box-shadow:none;box-shadow:none;outline:0}input{border:0;border-radius:0}*{-webkit-tap-highlight-color:transparent;font-variant-numeric:lining-nums}*,::after,::before{box-sizing:inherit}h1{font-size:50px;font-family:Zoho_Puvi_Medium;line-height:1.2;margin-bottom:20px}h2{font:30px/1.25 Zoho_Puvi_SemiBold;margin-bottom:30px}h3{font:26px/1.25 Zoho_Puvi_SemiBold;margin-bottom:15px}h4{font:22px/1.4 Zoho_Puvi_SemiBold;color:#00a9f4;margin-bottom:10px}h5{font:20px/1.4 'Zoho_Puvi_SemiBold';margin-bottom:5px}img{max-width:100%}p{font-size:18px;line-height:1.6;margin:0 0 30px}.guidecontainer{max-width:1100px;margin:0 auto;padding:0 30px}.container-header{max-width:1200px;margin:0 auto;padding:0 30px}.nav .selecteddiv a,.nav .selecteddivnew a{color:#000 !important;font-family:'Zoho_Puvi_SemiBold','Open Sans',sans-serif}.mT0{margin-top:0 !important}.mT10{margin-top:10px !important}.mT20{margin-top:20px !important}.mT10{margin-top:10px !important}.mT50{margin-top:50px !important}.mT60{margin-top:60px !important}.mT70{margin-top:70px !important}.mT75{margin-top:75px !important}.pT0{padding-top:0 !important}.pT10{padding-top:10px !important}.pT20{padding-top:20px !important}.pT30{padding-top:30px !important}.pT40{padding-top:40px !important}.pT50{padding-top:50px !important}.pT60{padding-top:60px !important}#backToTop{position:fixed;right:20px;bottom:80px;color:#000;background:rgba(0,0,0,0.7) url(https://www.manageengine.com/images/up-arrow.png) no-repeat 16px 17px;font-size:12px;display:none;cursor:pointer;transition:all .1s ease 0s;width:50px;height:50px;border-radius:50%;text-indent:-1000px;overflow:hidden}.header-bg{padding:20px 0}.secondary-header{display:none}.secondary-header p{margin:0;text-transform:uppercase;font-weight:bold;letter-spacing:.5px;color:#000;font-size:16px;width:100%}.secondary-header ul{display:flex;align-items:center;justify-content:space-between;min-height:100px}.secondary-header ul li:nth-child(1){flex:0 0 65%}.secondary-header ul li:nth-child(2){flex:0 0 35%}.fixed-header{display:block;position:fixed;top:0;right:0;left:0;background:#fff;box-shadow:0 0 10px #ddd;z-index:99;animation:fadein .5s ease-in-out}@keyframes fadein{0%{transform:translateY(-30px)}100%{transform:translateY(0)}}img.me-logo{width:162px;height:42px}img.sdp-logo{width:222px;height:24px}.mobile-menu{display:none}.dropdown-bar{display:flex;justify-content:space-between;align-items:center;background:#fff;z-index:999999;cursor:pointer;max-width:100%;padding:10px 20px;box-shadow:0 0 10px #dedede}.drop-list-items{display:none}.menu-title{font-size:14px;margin:0;color:rgba(0,0,0,.4)}#current-text{color:#058ef7;margin:0;font-size:16px}#current-text p{margin:0}.dropdown-up-arrow{transform:rotate(180deg)}ul.category.drop-list-items{padding:15px 20px;line-height:30px;background:#fff;box-shadow:0 2px 10px -2px rgba(0,0,0,.2)}ul.category.drop-list-items li{cursor:pointer;margin-bottom:20px}ul.category.drop-list-items li:last-child a{background:#f0483e;color:#fff;text-transform:uppercase;padding:10px 30px;font-size:16px;text-decoration:none !important;cursor:pointer !important;margin-top:10px;text-align:center;font-weight:bold;font-family:Zoho_Puvi_Medium}span.mobile-cta{background:#f0483e;color:#fff;padding:10px 20px;font-weight:bold}a.mobile-cta{background:#f0483e;color:#fff;padding:10px 20px;font-weight:bold;text-decoration:none}.bread-crumb{border-bottom:1px solid #f2f2f2}.bread-crumb p{margin-bottom:0;font-size:15px;padding:20px 0}.bread-crumb a{color:#138cd6;text-decoration:none}.smlarlft{background:url(https://www.manageengine.com/products/service-desk/images/sdp-common-image.png) 0 3px no-repeat;width:6px;height:12px;margin:0 5px 5px 5px;position:relative;top:5px;display:inline-block}.last-updated{text-align:right;font-size:20px;color:#00a9f4;font-weight:bold}ol.toc{list-style:decimal;font-size:20px;margin-left:20px}ol.toc li{line-height:1.5;margin-bottom:10px}ol.toc li a{text-decoration:none;color:#138cd6;font-size:20px;position:relative;padding-left:5px;cursor:pointer}ol.toc li a:before{content:"";width:0;border-bottom:1px solid #138cd6;position:absolute;top:0;left:0;bottom:0;transition:width .5s}ol.toc li a:hover:before{width:100%}ol.inner-toc{display:none;margin:20px 20px}ol.inner-toc li{position:relative;margin-bottom:5px}ol.inner-toc li:before{content:"";width:7px;height:7px;background:#000;position:absolute;top:13px;left:-19px;bottom:0;border-radius:50px}ol.sub-inner-toc{margin:20px 40px}ol.sub-inner-toc li{position:relative;margin-bottom:0}ol.sub-inner-toc li:before{content:"";width:5px;height:5px;background:#000;position:absolute;top:13px;left:-15px;bottom:0;border-radius:50px;border:1px solid #000}.banner-bg{background:url(https://www.manageengine.com/products/service-desk/images/itil-features-banner.jpg);background-size:cover;padding:75px 0}.banner{display:flex;align-items:center}.banner>div{flex:0 0 50%}.banner img{width:80%}.banner h1{font-size:37px;font-family:Zoho_Puvi_SemiBold;line-height:1.2}.banner p{font-size:19px;line-height:1.6;margin:10px 0 30px 0;width:100%}ul.banner-cta{display:block}.banner-cta li a{display:inline-block;background:#f0483d;color:#fff;padding:10px 30px;font-size:16px;font-weight:bold;text-decoration:none;text-transform:uppercase;border:1px solid #ff2323;text-align:center;font-family:Zoho_Puvi_Medium}ul.banner-cta li:nth-child(2) a{background:none !important;border:1px solid #ff2323;color:#ff2323}.sidebar{background:#31383d;left:0;top:0;padding:30px 0;width:230px;height:100vh;display:none}p.sidebar-close{position:absolute;left:15px;top:70px;background:transparent;cursor:pointer;padding:15px;width:20px;height:20px;z-index:9999;display:none}p.sidebar-close:before{content:"\2630";position:absolute;color:#fff;top:10px;right:0;bottom:0;left:15px}.close-button-move{left:-35px !important;background:#31383d !important;transform:rotate(45deg);border-radius:10px;padding:20px !important;transition:.5s}.close-button-move:before{color:#fff !important;transition:color 2s;transform:rotate(-45deg);left:45px !important;top:0 !important}.sticky-sidebar{display:block;position:sticky;padding:115px 0 0 0;top:50px;animation:fade-right .5s ease-in-out;z-index:999}@keyframes fade-right{0%{transform:translateX(-100px)}100%{transform:translateX(0)}}p.sidebar-button{padding:10px 30px;background:#34ad65;color:#fff;position:fixed}ul.sidebar li{font-size:15px;transition:.3s;width:230px}ul.sidebar li:hover{background:#00a9f4}ul.sidebar li a{color:#fff;text-decoration:none;padding:10px 30px;display:block;transition:.3s;line-height:1.4;cursor:pointer}#content{padding:50px 0}.row-bg{padding:100px 0;box-sizing:border-box}.main-content{display:flex;align-items:center}.main-content .left-col{flex:0 0 57.5%;margin-right:2.5%}.main-content .right-col{flex:0 0 37.5%;margin-left:2.5%}.row-min{width:100%;overflow:hidden}.row-min-left-col{width:27.5%;margin-right:2.5%;float:left}.row-min-right-col{width:67.5%;margin-left:2.5%;float:left}.resolution-space{margin:75px auto}a.cta{display:inline-block;background:#f0483e;color:#fff;text-transform:capitalize;padding:10px 30px;font-size:16px;text-decoration:none !important;cursor:pointer !important;text-align:center;float:right;font-weight:bold;font-family:Zoho_Puvi_Medium}a.bottom-cta{display:block;background:#f0483e;color:#fff;text-transform:uppercase;padding:10px 30px;font-size:16px;text-decoration:none !important;cursor:pointer !important;margin-top:10px;text-align:center;font-weight:bold;font-family:Zoho_Puvi_Medium;margin:0 auto 30px auto;width:260px}ul.contentlist li{margin-bottom:10px;margin-top:25px;background:url(../images/list-blue-tick-icon.png);background-repeat:no-repeat;padding:0 5px 0 45px;background-position:0 0}ul.list-items{margin-left:20px;margin-bottom:50px}ul.list-items li{font-size:18px;line-height:1.6;margin-bottom:15px;position:relative;padding-left:10px}ul.list-items li:before{content:"";background:#00a9f4;position:absolute;top:10px;right:0;bottom:0;left:-20px;width:7px;height:7px;border-radius:50px}ul.listitems li{font-size:18px;line-height:1.6;margin-bottom:15px;position:relative;padding-left:10px}ul.listitems li:before{content:"";background:#00a9f4;position:absolute;top:23px;right:0;bottom:0;left:-20px;width:7px;height:7px;border-radius:50px}ol.main-list{margin-left:15px}ol.main-list>li{font-size:18px;line-height:1.6;position:relative;padding-left:10px;list-style-type:decimal}ul.sub-list-a{list-style-type:lower-alpha !important;margin:15px 0 15px 30px}ul.sub-list-a li{margin-bottom:10px;background:0;padding-left:20px}ul.sub-list-a li:before{display:none}ul.sub-list-1{list-style-type:decimal !important;margin:15px 0 15px 30px}ul.sub-list-1 li{font-size:18px;line-height:1.6;margin-bottom:10px}ul.sub-list-1 li:before{display:none}ul.list-items div{margin-left:10px}ul.list-items ul{list-style:none;margin-left:20px}ul.listitems li{list-style:none;margin-left:20px}ul.list-items ol{list-style:none;margin-left:10px}ul.benafitsflx{display:flex}ul.benafitsflx li img{width:50%}ul.benafitsflx li p{font-size:15px;margin-top:10px;line-height:20px}ul.benafitsflx li{flex:0 0 18%;padding:0 2%;text-align:center;margin:20px 0}a.pertxt{font-size:30px !important;margin:30px 0 !important;font-weight:600;text-decoration:none}#managed-it-services em{font-style:italic}.mobile-heading{display:none}img.mim-image{display:block;margin:0 auto 35px auto}img.workflow{margin:40px auto;display:block}.zoomD{height:auto;cursor:zoom-in !important;border:1px solid #d7efff}#lb-back{position:fixed;top:0;left:0;width:100vw;height:100vh;background:rgba(0,0,0,0.84);z-index:999999;visibility:hidden;opacity:0;transition:all ease .4s}#lb-back.show{visibility:visible;opacity:1}#lb-img{position:relative;top:50%;transform:translateY(-50%);text-align:center}#lb-img img{width:70%;height:auto}#lb-img img.smlimg{width:auto !important;height:auto}html,body{padding:0;margin:0}.imgzoom{position:relative}.slide .imgzoom{position:initial}.imgzoom:after{content:"";background:#35a2e8 url(../images/zoom-icon.png);background-repeat:no-repeat;position:absolute;bottom:1px;right:0;width:16px;height:16px;padding:20px;background-position:center;z-index:0;pointer-events:none;bottom:36px}#closeimg{background-image:url(../images/close.png);background-repeat:no-repeat;width:65px;height:65px;position:fixed;right:10px;top:10px;z-index:999999;cursor:pointer;visibility:hidden;opacity:0;transition:all ease .4s}#closeimg.show{visibility:visible;opacity:1}p.stages-title{text-align:center;font-size:22px;font-weight:bold;margin:30px 0 10px 0}ol.custom-list li{list-style:decimal;font-size:22px;margin-left:20px}strong{font-weight:bold}#glossary h3{font-size:22px;margin-bottom:5px}#glossary p{border-bottom:1px solid #cae5ff;padding-bottom:20px}ul.add-resources h4{color:#000}ul.col{display:flex;justify-content:center;margin:40px 0}ul.col li{flex-grow:1;flex-basis:0}ul.col li p{text-align:center;font-size:20px;font-weight:bold;margin:10px;color:#00a9f4}ul.col li img{width:120px;display:block;margin:0 auto}.ctas{text-align:center;box-shadow:0 0 5px #cccccc87;padding:40px 20px;margin:100px 0}.ctas p{font-family:Zoho_Puvi_Medium;font-size:26px;margin:0 auto 15px auto;line-height:1.3;width:70%}.ctas-button{display:flex;justify-content:center}.ctas-button.large{display:block}.large a{min-width:300px}.ctas-button a{margin:5px}.ctas a{display:inline-block;background:#f0483e;color:#fff;text-transform:uppercase;padding:10px 30px;font-size:16px;text-decoration:none !important;cursor:pointer !important;margin-top:10px;text-align:center;font-family:Zoho_Puvi_Medium}a.sec-button{background:transparent;border:1px solid #ef483d;color:#ef483d}img.diagram{width:250px;display:block;margin:30px auto}figcaption{text-align:center;font-size:14px;margin:-15px 0 30px 0;color:#2196f3}.formulabx{background:#e9;padding:20px 20px 1px 20px;width:70%;margin:0 auto 20px auto}table{border-collapse:collapse;margin:40px 0;width:100%;box-sizing:border-box}table th{background:#03a9f4;color:#fff;font-size:20px !important;font-weight:bold}table.two-col th,td{width:50%}table.three-col th,td{width:33.33%}table.four-col th,td{width:25%}table.five-col th,td{width:25%}table th,td{padding:15px;text-align:center;line-height:1.5;border:1px solid #9ec6e9;font-size:18px}tr.colsp td{background:#eaf4fd}p.denotes{margin-top:20px;font-size:14px}a.internal-links{color:#00a9f4;text-decoration:none;border-bottom:1px solid}img.fig{display:block;margin:40px auto}.scrollable-table{width:100%;overflow-x:auto;text-align:center}.form-bg{background:#e5f2ff;padding:100px;text-align:center}p.form-main-title{font:30px/1.25 Zoho_Puvi_SemiBold;margin:0 auto 20px auto;width:75%}p.form-heading{text-align:center;color:#333;margin-bottom:50px}ul.form-list-items{display:flex;justify-content:space-between;margin-bottom:50px}ul.form-list-items li{padding:30px;flex-grow:1;flex-basis:0}ul.form-list-items li:nth-child(1){background:#dce2d7}ul.form-list-items li:nth-child(2){background:#e4dbb7}ul.form-list-items li:nth-child(3){background:#dce2d7}ul.form-list-items img{display:block;margin:0 auto;width:150px}ul.form-list-items p{text-align:center;font-size:20px;color:#333;font-weight:600;line-height:1.3;margin:30px 0 0 0}p.form-des{font-size:18px !important;font-weight:normal !important;line-height:1.6 !important;margin:20px 0 !important}.form-fields{display:flex;justify-content:center}input#user-detail{display:none}input[type="text"],input[type="email"],input[type="tel"],input[type="password"],textarea{border:none !important;border-radius:0 !important}.apiform{width:70%;font-family:"Zoho_Puvi_Regular";margin:0 auto}label.formfild{position:relative}.formfild{position:relative}.formfild .error{border-bottom:1px solid red !important}span.errormsg{position:absolute;top:-20px;right:0;bottom:0;left:-200px;color:red;z-index:999;height:10px}input#emailID{width:100%;height:50px;padding:0 20px;font-size:16px;margin-bottom:10px;box-sizing:border-box}input#emailID::placeholder{color:#000}input,select:focus{outline:0}select#MECountryListing{border:0}select{background:#fff url(https://www.manageengine.com/products/service-desk/images/selectbox-arrow.png) !important;background-repeat:no-repeat !important;background-position:right !important;cursor:pointer;-moz-appearance:none;-webkit-appearance:none}.apiform select{width:100%;padding:0 0 0 20px;color:#000;height:50px;box-sizing:border-box;border-radius:0;font-size:16px}select#country_state{border:0;font-size:16px}.check>p{margin:10px 0 5px 0;font-size:16px;line-height:1.4;color:#000;text-align:left}.radio-button{display:flex;justify-content:start;align-items:center;color:#000;font-size:16px;height:30px}.radio-button input[type="radio"]{position:relative !important}.radio-button #yes{width:auto !important;margin:0 10px 0 0 !important;padding:0 !important}.radio-button label:nth-child(2){margin-right:15px !important}.radio-button #no{width:auto !important;margin:0 10px 0 0 !important;padding:0 !important}.submitdiv{float:inherit;width:100%;padding:0;max-width:100%;box-sizing:border-box}.apiform input[type="submit"]{font-family:'Zoho_Puvi_SemiBold';background:#f0483d;color:#fff;font-size:18px;width:100%;padding:15px 30px;outline:0;height:auto;border:none !important;margin:0 auto;text-transform:uppercase;font-weight:bold;cursor:pointer;margin-top:20px;-webkit-appearance:none}.prvcy-plicy{width:100%;margin:20px auto 0 auto;font-size:14px;color:#000;text-align:center;line-height:1.5}.prvcy-plicy a{font-size:14px;color:#000;text-decoration:none;font-weight:600}#meGDPRMessage{font-size:14px;margin:10px auto 0;color:#000;width:50%;line-height:1.5}.quotes{width:80%;margin:75px auto}.quotes img{display:block;margin:0 auto}p.quotes-author{text-align:center;font-size:14px}p.quotes-desc{font-style:italic;font-size:24px;font-family:serif;font-weight:bold;margin:20px 0;text-align:center;line-height:1.3}.pdf-download{background:#fff4c5;padding:20px;border-left:5px solid #d0aa0a;margin:30px 0}.pdf-download p{margin:0;font-size:16px}.pdf-download a{text-decoration:none;color:#138cd6}.cta-strip{background:#00a9f4;color:#fff;text-align:center;padding:30px 20px}.cta-strip p{font-family:Zoho_Puvi_Medium;font-size:26px;margin:0 auto 10px auto;line-height:1.3;width:65%}.cta-strip a{display:inline-block;background:#f0483e;color:#fff;text-transform:uppercase;padding:10px 30px;font-size:16px;text-decoration:none !important;border-radius:1px;cursor:pointer !important;margin-top:10px;text-align:center;font-weight:bold;font-family:Zoho_Puvi_Medium}ul.prev-next{display:flex;justify-content:space-between;align-items:center;margin:0 0 50px 0}ul.prev-next li{position:relative}ul.prev-next a{color:#00a9f4;text-decoration:none}ul.prev-next p:nth-child(1){margin:0;font-size:18px;color:#ef483d}ul.prev-next p:nth-child(1) a{margin:0;font-size:18px;color:#ef483d}ul.prev-next li:nth-child(2) p{text-align:right;margin-bottom:0}span.right-arrow{float:right;color:#ef483d;font-size:18px}span.left-arrow{color:#ef483d;font-size:18px}span.right-arrow a{float:right;color:#ef483d;font-size:18px}span.left-arrow a{color:#ef483d;font-size:18px}p.prev-next-title{color:#00a9f4 !important;margin:0}.foot-copy{padding:10px 0 !important;background:#fff}.footCont ul li{font-size:14px;padding:5px 0}span.footer-subscribenewsletteremail{width:64%}.zLogo{height:auto;width:53px}.notebox p{margin:0 !important}.ftr-cont-wrpr{max-width:1200px;width:100%;margin:0 auto;transition:all .2s ease-in 0s}#customerlogos{background:#f3fcff;display:none}.h1{font-size:42px;line-height:42px;margin:0 0 40px 0;font-weight:500}.hpy-custmr{color:#3c944a;font-size:53px;letter-spacing:.3px;font-weight:600;margin-top:30px}.cust-logo{padding:20px 0}.cust-logo ul li{padding:10px 3.1% 15px 2.1%;text-align:center;float:left;list-style-type:none;width:auto}.cust-logo a{text-decoration:none}.sdpcus1,.sdpcus2,.sdpcus3,.sdpcus4,.sdpcus5,.sdpcus6,.sdpcus7,.sdpcus8{background:url(../images/help-desk-software-msp-sprite.png) no-repeat 0 0}.sdpcus1{background-position:0 -245px;width:112px;height:38px;display:inline-block;margin-top:0}.sdpcus2{background-position:-116px -249px;width:100px;height:38px;display:inline-block;margin-top:0}.sdpcus3{background-position:-218px -239px;width:53px;height:53px;display:inline-block;margin-top:0}.sdpcus4{background-position:-274px -241px;width:142px;height:36px;display:inline-block;margin-top:0}.sdpcus5{background-position:-420px -239px;width:136px;height:43px;display:inline-block;margin-top:0}.sdpcus6{background-position:0 -299px;width:96px;height:41px;display:inline-block;margin-top:0}.sdpcus7{background-position:-95px -299px;width:109px;height:45px;display:inline-block;margin-top:0}.custmr-tstmlsbg{background:url(../images/cus-testimls-bgqt.png) no-repeat;height:179px;background-position:center;margin:0 auto 0 auto;position:relative}a.redbtn{background:#e9142b;color:#fff;padding:10px 30px;display:inline-block;border-radius:5px;text-decoration:none;text-align:center;font-weight:600}@media only screen and (max-width:1440px) and (min-width:1366px){.guidecontainer{max-width:900px}ul.sidebar li{font-size:15px}.banner h1{font-size:34px}.apiform input[type="submit"]{font-size:18px}.ctas a{font-size:14px}.ctas p{width:90%}}@media only screen and (max-width:1400px){ul.sidebar li span{padding:8px 30px !important}}@media only screen and (max-width:1280px){.sidebar-wrapper{display:none !important}.secondary-header{display:none !important}}@media only screen and (max-width:1024px){.row-min-left-col{width:100%;margin-right:0}.row-min-right-col{width:100%;margin-left:0}#content{padding:50px 0}.row-bg{padding:75px 0}img.mim-image{width:400px;display:block;margin:0 auto 75px auto}.banner p{width:100%}ul.add-resources>li:nth-child(1){border:none !important}ul.add-resources>li:nth-child(2){margin-left:0 !important}ul.otherlinkcont{flex-wrap:wrap}img.ot{display:none}.ctas p{width:100%;font-size:24px}.banner h1{font-size:36px}img.mim-image{margin:0 auto 40px auto}.add-resources-bg .guidecontainer{max-width:100% !important;width:100% !important;margin:0 auto !important}.ctas a{margin:5px}}@media only screen and (max-width:1000px){.guidecontainer{width:90%}ul.add-resources h2{width:100% !important}}@media only screen and (max-width:900px){.banner{flex-wrap:wrap;text-align:center}.banner>div{flex:0 0 100%}.banner img{width:400px;margin:30px 0}ul.banner-cta{justify-content:center}.main-content{flex-wrap:wrap}.main-content .left-col{flex:0 0 100%;margin-right:0}.main-content .right-col{flex:0 0 100%;margin-right:0}img.mim-image{width:400px}.mobile-heading{display:block}.desktop-heading{display:none}h2{font:30px/1.25 Zoho_Puvi_SemiBold;margin-bottom:20px;text-align:center}ul.add-resources h4{text-align:center}l.benafitsflx li{flex:0 0 20%}.mspfeaturebtmlinks ul.add-resources h2{text-align:left}.mspfeaturebtmlinks ul.add-resources h4{text-align:left}#customerlogos{display:none}}@media only screen and (max-width:768px){img.mim-image{width:300px;margin:0 auto 30px auto !important}.banner img{width:300px}.form-bg{padding:15px}p.form-main-title{width:100%}img.add-res{margin:40px auto 0 auto !important}.ctas-button{display:block;justify-content:center}.ctas-button a{margin:5px}}@media only screen and (max-width:600px){.guidecontainer{padding:0 10px}p{font-size:16px;line-height:1.8;margin:0 0 20px}.banner h1{font:30px/1.2 Zoho_Puvi_Medium}h2{font-size:26px}h3{font-size:24px;margin-bottom:10px}h4{font-size:20px}ul.form-list-items{flex-wrap:wrap}ul.form-list-items li{padding:30px;flex-grow:inherit;flex-basis:inherit;width:100%}.apiform{width:100%;margin:0 auto 20px auto}input#emailID{width:100%;padding:0 20px}.apiform select{width:100%}.prvcy-plicy{width:100%}#meGDPRMessage{width:100%}.apiform input[type="submit"]{font-size:14px;letter-spacing:0;padding:10px}img.add-res{display:block;margin:0 auto !important}ul.add-resources h2{width:100% !important}ul.add-resources h4{text-align:center}input#emailID{height:40px}.apiform select{height:40px}.last-updated{font-size:16px}.menu-title{font-size:12px;line-height:1.5}ol.toc li a{font-size:16px}ol.toc li{line-height:1.5;margin-bottom:5px}ol.inner-toc{margin:20px 20px}ul.list-items li{font-size:16px;line-height:1.8}ul.benafitsflx{display:flex;flex-wrap:wrap}ul.benafitsflx li{margin:5px 0;flex:0 0 50%}ul.benafitsflx li img{width:30%}table th,td{font-size:16px}table th{font-size:18px !important}div#raci{display:none}ul.col{display:block}ul.col li{margin:40px 0}.bread-crumb p{font-size:12px}ol.main-list>li{font-size:16px}.ctas-button a{font-size:14px}.submitdiv{width:100%}.cta-strip p{width:100%}.quotes{width:100%}p.prev-next-title{display:none}img.mim-image{width:100%}.imgzoom:after{display:none}}@media only screen and (max-width:375px){.guidecontainer{width:89%;padding:0 5px}.banner-cta li a{font-size:14px}.ctas-button a{font-size:13px}}@media only screen and (max-width:360px){.form-bg{padding:50px 15px}.banner-cta li a{min-width:220px}}@media only screen and (max-width:320px){#glossary h3{word-break:break-word}.banner-cta li a{padding:15px 20px;font-size:18px}div#fishbone P{word-break:break-word}.ctas-button a{min-width:150px;font-size:14px !important}.apiform input[type="submit"]{font-size:12px}}